Castelli a Gatlinburg - Pigeon Forge

“The room was clean and had alot of amenities that were helpful.A mini fridge, microwave, coffee maker, and iron.”

“Room was clean but had a very loud wind tunnel like noise. Also, when I went to get on the elevator the door opened and then closed quickly as I was stepping in and the door smashed me. Almost a week later and I still have the bruising to show for it. The hotel staff seemed unbothered by the fact that I was hurt. I had to ask to talk to someone about it 3 different times before I got to speak with a manager. Not 1 "I'm sorry this happened" I then needed to stay an extra night because I was...

“Breakfast was good, but if you were in the second building you had to walk all the way around to get to the breakfast room.”

“This is a real home away from home. ”

“Nice place, great outdoor patio with fire pits and indoor and outdoor pools. Relaxing. The room and hotel were very clean and the staff members were efficient and friendly. Breakfast was decent.”

“Old but nice, clean, and cheaply priced. Nice staff. Good place to stay!”

“Views were sensational ”

“Horrible experience, my family and I drove there from Miami Florida. It’s a 12 hour drive, some of us had to work the first day so we left a little bit late. We didn’t get to this lodge until 5:45 am. I had spoken to ray and he had given me the door code for my room. When we arrived I opened the door at first glance everything looked fine. When we unloaded our stuff and opened up the sofa bed to get some rest it was completely full of dirt including dead bugs all over it. After seeing that we...

“Buona struttura,pulita e confortevole ,vicina a Gatlinburg...”

“Located close to town. Walking distance”

“Great location. Seems well maintained.”

“Good location and nice breakfast. But we had a major issue with the fireplace. When we checked in, it didn’t work. They said it was repaired the next day, but when we walked towards the room, we could smell gas from outside. They told us it was just a back build up that needed to dissipate, and we left our door open for an hour till it mostly went away. The fireplace was working that evening, but we turned it off at night and woke up around 2 AM to an overwhelming gas smell again. My husband was...