Hotel vicino a Hermann Park - Houston

“The housekeeping and front desk staff were very disappointing and were not accommodating at all! Our room ran out of towels and toilet paper on our second day! There were no available extras on hand! As we requested multiple times from the front desk, they just told us housekeeping is not in yet that we had to wait for a roll of toilet paper?! Whereas, you could easily just get off your phone and go to the closet or wherever you guys have it stocked and hand us ONE Roll! The service was not...

“Excellent hotel! Beautiful property! Great food! ”

“Loved staying at this brand new accommodation. The staff was incredibly friendly and helpful, especially Tiffany at the front desk. The rooms are luxurious and clean with amazing views of Houston. The workout area in an entire floor and rivals the best gym I've been to. And, there are gorgeous places to sit and relax or work on the outdoor decks or the many lounge areas inside. Don't hesitate to stay here.”

“Wonderful and helpful staff!”

“Room very clean and staff very friendly. Shuttles provided to and from MD Anderson Medical Center. Very nice, friendly and helpful drivers as well.”

“I've stayed at Intercontinental several times in the past including my honeymoon and have had a great experience. However, my experience at the Houston location wasn't as smooth. To start, the bell man was great, he was personable and was ready to help us. We had 4 big luggages and he was ready and willing to help with a smile. When trying to check in, the attendant wasnt as personable. Didnt even smile to welcome us. We got in early, so I asked if they had a room availbe to check in early....

“The staff was very delightful, room was exactly what I expected plus more. Clean room, bed was so comfortable. Valet top tier!”

“Right in the center of the Medical District. Didn’t even have to go outside to get to my wife’s appointment. ”

“clean comfortable rooms. shuttle service was a great service and saved time and frustration. shuttle driver was very courteous and friendly offering great recommendations for restaurants restaurant.was adequate and cocktails were good ”

“This was a fantastic stay!!! Our room was great, spacious and private. The hotel is in an excellent area and the staff were super friendly and helpful.”

“The suite was really nice and very clean. ”

“La locacion buena, pero solo un elevador estaba funcionando.”

“great!”

“Rooms should have been more cleaned and my toilet was running water even after flushing. Had to call maintenance twice to fix it.”

“Not as updated as other double tree hotels I feel I was mislead ”

“it was a great experience, staff was kind and helpful. ”

“The location was great. The hot water was not as hot as we would like. Was not aware the room was only cleaned on request. Was out all day and came “home” to an uncleaned room. They did offer to clean the room but it was late and we were tired and needed some rest. They did bring us some towels.”

“The accessible bathroom needs improvement. The hot water took about 20 minutes to come thru the shower head. ”

“The room was clean and the staff was very friendly and helpful”