Hotel a Hesleden

“I didn’t have breakfast so cannot comment, but it looked fresh. Had a coffee but was luke warm, could not be warmed up as it was from a machine. Staff super helpful when I requested to move to a bigger room. Manager was very helpful too. The only thing that let the hotel down is that the walls and floors could be thicker, a family that were staying seemed to let their children run free, up and down the corridors! Was annoying. Could not hear the traffic noise at all. Aircon was nice....

“Staff were amazing on reception and a shout out to the male manager(?) next door at Beefeater! Excellent service! Room was sufficient for our needs the only thing that would be great would be a smart tv in the room!”

“Tired rooms shower poor ”

“Comfy room, generous towels. Arrived late Friday evening, no bother getting a table in the pub downstairs for food- they don't take table reservations, so I wasn't at a disadvantage. Good wide choice on the menu and attentive service. There was a nightwatchman for after hours- what a treasure! He showed me how to access once the pub was closed, helped me empty the bags from the car and carried them to our room all with a friendly, nothing was too much trouble approach. A real asset to the Old...

“All exceptional,they should have another star. M”

“Absolutely love this place..the staff are very happy and friendly the room was very clean..the drinks got brought to your table and breakfast was delicious..the menu in the knights restaurant the food was to die for iam definitely going back .a very big thank you.”

“Tutto bene ”

“Excellent location for a quiet stay or base to explore nearby places of interest. Room, staff and food outstanding.”

“Room lovely and clean, fox covert 2 min walk great food. Brilliant for dog owner's Will definitely stay again. ”

“Room was clean and comfortable. Staff were friendly. Our family enjoyed the buffet breakfast too. Great value for a family on a budget.”

“Good service and experience ”

“I can honestly say everything was perfect with the room, it was beautiful, clean, all the amenities you needed was there, front of house was well mannered and polite when we arrived. I had requested for room to be decorated alittle special as it was our anniversary, and my request was granted so if you do want to stay somewhere and make it special always ask they are happy to help. Only one slight problem with the room is the noise level from other rooms, you were able to hear walking around,...

“Struttura bellissima, silenziosa a pochi minuti da Durham. Consigliata”

“Cleanliness was excellent, no restaurant for most of my stay. Walls in room are paper thin, so can hear everything in next room! Overall, booking in process very good, room was very good… maybe don’t place guesses in rooms next to staff, especially if they are ill and cough all night long!!! ”

“Great venue ”

“Plenty of car parking all free rooms are clean comfortable beds and excellent hot shower ”

“Better than expected - lovely building well maintained. Very clean.”