Hotel vicino a Houston Baptist University - Houston

“Atencion del personal, el café y las galletas de bienvenida.”

“La habitación tenía cucarachas los pasillos muy sucios somos 3 personas y solo dejaban 2 toallas etc”

“The staff was amazing but the hotel is much older than the pictures.”

“Hobbible place”

“It's definitely worth the price. It's what's expected for the price.”

“Worth the price. Convenient location”

“Amazing, clean place”

“tutto in cinese, dal menu tv agli ospiti. Personale non in grado di cambiare menu tv da cinese a inglese. Lontano dal 5 stelle dichiarato. bravo lo chef colazione, scarsa la scelta. ”

“We had no tv or wifi for our whole stay, while they blamed it on weather conditions others in our same floor did have those amenities, sink would clog up and when addressing it to the staff it was excuse after excuse.”

“Good customer service”

“The description of the hotel is not truth. It is not in galleria area. The area is unsafe, people were playing music loud without any restriction from one of the room. The park area was dirty and dark, unsafe area in general. They didn’t let me cancel the reservation when I saw the condition of the hotel. Really bad answer in the front desk nothing by phone too. Expedia didn’t solve nothing about this experience and I was charged with full price. There is not respect for the customer in this...

“Not friendly at all”

“Room was clean. Close to a lot of businesses.”

“Had great experience in NOLA Hyatt.”

“Todo estuvo excelente”

“Services from day 1 throughout our stay were great”

“Beautiful hotel with spacious, silent rooms. Professional and kind personnel. Conveniently located close to Huston Galleria mall”

“Understaffed at the front desk. Valet parking is $35/day, just park at the garage next door. There was black mold in the room, there was no apology, they just gave me a new room as if they expected it.”