Ville a Jeffersonville - Clarksville

“No with concerns with our staff. The bed and pillows were wonderful.”

“I had to get my room key card reset and wasn’t notified until I wasn’t able to get in my room late in the day. Had to call their emergency line only to hear to “give them a minute” after explaining the situation. They did not call me back and just left a new room keycard at the unmanned reception desk because they couldn’t find me (I was in front of the hotel entrance outside). Not only is this extremely inconsiderate and rude it is also very unsafe. After I called again to get an update on the...

“Room had no hair dryer Front desk tried to find one but said housekeeping couldn’t find one. Seems a bit unreasonable. I’ve never stayed in any hotel that didn’t provide one.”

“We booked several rooms in advance for a leadership event we attended at the KFC Yum Center. This was my first time booking with them. The staff that I encountered over the phone and in person were very friendly and handled things in a professional manner. One hiccup that was a bit inconvenient was that they charged the wrong card initially (I filled out a credit card authorization form and instead of the person on the next shift changing to that card, they charged the original card I booked...

“Room was clean, but not painted completely. Shower needed work.Smelled musty. The online listing said it averaged 5 stars. I don’t see how.”

“Staff was very friendly but there was a mall leak in the bathroom and we couldn't open our blinds. The remote for them was broken. Everything else was great. Quiet clean and comfortable”

“The room was clean but very small. Staff were nice. Plenty of parking.”