Hotel vicino a Jester's Court - Grand Rapids

“The room was nicer than in the pictures. Staff was very friendly and helpful!!”

“The stay was nice, the room was decent. Breakfast was great for the kids and the coffee was good and 24/7. The outside was pretty gross and they were having some technical difficulties, but the staff was very helpful.”

“Ottimo rapporto qualita/prezzo. Struttura quasi nuova. Personale attento e gentile. ”

“Welcoming and helpful staff. Friendly place, good breakfast, quiet place. I recommend and would return in the future. thanks Enzo Donisi”

“Breakfast typical not great. ”

“The stuff at the desk was very rude. I wouldn't stay there again.”

“Good stuff ”

“Al mio arrivo la struttura non ha trovato la mia prenotazione. L'impiegata alla reception è stata molto cortese e gentile nell'offrire tutto il suo supporto ma alla fine ho dovuto effettuare, tramite expedia, una nuova prenotazzione con prezzo notevolmente maggiorato. La zona reception e la zona breakfast è in completa ristrutturazione, come segnalato dalla strttura alla prenotazione, ma la reception sembrava un piccolo campo profughi così come la sala colazione ricavata in una piccola stanza...

“It hot tub wasn’t working and the pool temperature was very cold. There were no towels at the pool. I had to get towels from the desk. We had 4 people staying in the room and there was only 3 towels in the room.”

“breakfast fresh, staff more than amicable, rooms very generous and clean, check-in and check-out above and beyond expectations.”

“Decent breakfast, but wish there were more fresh fruits besides red apples. Room was clean, bed was comfortable, staff was excellent”

“It was convenient, next to the highway and close to the downtown area. Room was clean but small. Shuttle service was great, our shuttle driver Veronica was very nice and fun! No complimentary breakfast.”

“Whatever you do, DO NOT STAY AT THIS HOTEL. This is single handedly the worst experience I've ever had at a hotel, and I was in the building for under an hour. After entering the room that had been reserved for nearly a month, I was shocked with the condition of it. The bed was unmade and disheveled, sheets and pillows were not clean, dirty towels were thrown around the main living space and bathroom, soap provided by the hotel was opened and on the bathroom counter, used toiletries were left on...

“I”

“The decor is lovely. The staff at the front desk, valet, and restaurant were so welcoming and helpful. Note of caution is that any info once you are in the room must be accessed by QR codes. It’s all very modern. We ate at both restaurants and they were perfect.”

“Everything was good! ”

“This was a nice hotel to stay at in a great location to downtown. It’s very close to everything. The staff was great. My only complaint was the housekeeping staff. They originally skipped cleaning our room, so I called to have it freshened up while we were going to be gone. We came back only to find one bed was made, none of the garbage was taken out, and the only thing they really did was bring fresh towels. They could do a much better job. Other than housekeeping, we had a great stay.”

“No trash cans in the room? Not sure why. Tv would not work says no WiFi and not channels for signal. Tried to call the main office with no answer. All WiFi networks were locked. Google says this place is permanently closed so that’s also weird. Overall room was clean but definitely looked like they were still remodeling. No dishes but stove and everything in room also weird usually when we stay anywhere with a stove there’s at least plates and silverware. ”