Hotel a Kendall

“Parking was right next to the room. The parking lot was well lit. The room was super clean & the beds were comfortable. Check in was very easy. I would definitely stay again & recommend. ”

“The staff was friendly. They put us in a regular room when i booked a suite. There were lights out. We got dog hair on our belongings from not being vacuumed well and ants in the bathroom. ”

“Room was very clean, and staff was excellent. My only complaint would be the grounds around the hotel is very dirty with trash everywhere. We had two dogs with us, and to walk them was challenging due to litter everywhere. Everything else was perfect. ”

“The room was smaller than expected but fortunately we were only staying one night. The room didn’t seem to have enough insulation and it was a cold, windy night when we arrived. The heating system worked great but the bathroom remained cold even with the door left open. It was easy to complete the check-in process and receive our door code. The only suggestions I would make is for more areas in the bathroom for supplies, maybe a small shelf and more drinking cups, only 2 were provided.”

“Rooms are specious clean and kitchen is good. Do not expect any assistance from the staff, they don’t even pick up calls. I was told that if I needed fresh towels, I had to carry the used ones to the front desk myself. Housekeeping was only offered once during a 7-day stay, and that too only after I asked. There were also numerous instructions about disposing of our own trash.”

“The bed was the most comfortable I've ever slept in. Nice updated room. The walls are a bit thin, but it is a historic building, so I expected it. Fantastic stay and I highly recommend!”

“ Clean, comfortable room. Nice pool and hot tub, which we took advantage of several times. Nice breakfast. 5 minutes from SUNY Brockport and very convenient for taking a campus tour. ”

“Room 211 appears recently refurbished —paint, flooring, and other fixtures were new and maintained. A few minor problems in room 211: —no smoke detector. It looks like the wall-mounted smoke detector was removed for painting the walls and not re-installed. —a few non-functioning USB outlets, probably from heavy usage. Both USB outlets on the bed light fixture were non-functional. Rest of building was fine. One of the front doors was out of order and blocked with a park bench. The elevator...

“Breakfast was very good! Many options to select from. It is an older building. Accessible shower in bathroom was new . Other work needs to be done. Parking was safe but a little awkward getting into from side street. Staff at front desk was excellent and assisted me with wifi. She also secured an important backpack that my husband had to pick up. ”

“Wonderful will be back ”

“Thank you. Would recommend ”

“Great service”

“Good”

“On second evening, we were both locked out of the room. Staff informed me next day, if key card near other cards (in our possession) it becomes demagnetized. Neither one of us had our key cards near other cards...i.e. in our wallets. I DO NOT appreciate paying $250.00 for a room I'm locked out of!”

“There was no coffee pot or kitchen ware, house keeping never came ”

“Great stay”

“Hair in sink , holes in wall run dwn beds were awsome ....need to put some money back in property ushually a good franchise hotel but this one was not clean .....”

“I would definitely stay there again.”

“Clean room”