Hotel vicino a Lee Hall Mansion - Newport News

“Poor breakfast ”

“The room was disgusting. It smelled so bad (from cigarettes) I had to eat my dinner in my car. There was a hair in the bed that looked like pubes, and the room was disgusting. I had a room for a second night but cut my trip short and left. I showered as soon as I got home and washed the clean clothes I had taken because they stink if that room.”

“very clean room”

“Had a very busy day and this place was just right - close to Busch Gardens, many food options near by and very clean.”

“Rooms oversold. Arrived at 1 am. To one bed for four people. This cannot happen without apologizing and some effort to make it right. ”

“Third time staying there. Staff has always been helpfull. Rooms are always clean. Food and amenities are great.”

“Wonderful customer service and the room is good for the price you pay. Very affordable and clean ! ”

“Expectations were low given the price point. The main areas were well maintained but the rooms were musty and there were no power outlets available to plug in anywhere near the bed. There were overseas outlets and the front desk didn't have any adapters or other solutions. The wi-fi wasn't working for most of our stay and the breakfast wasn't great. It could have been better. ”

“Pool closed during spring break. Hallway floors and elevator not very clean ”

“Too expensive for what you get ”

“Nice staff, bugs in room. Will not be returning. ”

“Breakfast was delicious and the staff was so friendly and helpful when my children asked for assistance! We will be back to visit! ”

“There were multiple stains in the room’s floor, mold in the corner of the bathtub, no soap or tissues in the bathroom (I was able to ask for soap and they gave me 2 bars) and it was supposed to be a non-smoking room. While it didn’t smell like someone had directly smoked in the room, I could smell it in the room. I asked if the room beside mine (I was in 111) was a smoking room and was told yes. Must be coming in through the vents. Had to ask for WiFi and was given a code, and checkout was...

“Breakfast selection was minimal and not great; watery eggs and thin bacon that didn’t look done, no other sides. My king bed had 4 mini pillows like for your sofa! When asked to replace them, they said that they didn’t have any more pillows. I will not be returning there! ”

“Fabulous resort - we stay there every chance we get!”

“Beautiful setting, great breakfast, friendly helpful staff.”

“when you turn on the light in the bathroom, the noise is so loud and high-pitched that you cannot use the light. You also cannot stay in the bathroom long enough to take a shower because of the insanely loud noise coming from the light. I have photos that I’m happy to post of baby cockroaches in the kitchen area of the room. And finally, the entire floor that I was on reeked of marijuana into my room. The noise went on until four in the morning with music and people in the hallways, laughing and...

“The food was a step above other lodging in simular levels and it was refreashing to see the menu change daily. We stayed two nights and had no complaints.”