Hotel vicino a Lee Hall Mansion - Newport News

“Poor breakfast ”

“The room was disgusting. It smelled so bad (from cigarettes) I had to eat my dinner in my car. There was a hair in the bed that looked like pubes, and the room was disgusting. I had a room for a second night but cut my trip short and left. I showered as soon as I got home and washed the clean clothes I had taken because they stink if that room.”

“Wonderful customer service and the room is good for the price you pay. Very affordable and clean ! ”

“Clean room”

“Expectations were low given the price point. The main areas were well maintained but the rooms were musty and there were no power outlets available to plug in anywhere near the bed. There were overseas outlets and the front desk didn't have any adapters or other solutions. The wi-fi wasn't working for most of our stay and the breakfast wasn't great. It could have been better. ”

“There were multiple stains in the room’s floor, mold in the corner of the bathtub, no soap or tissues in the bathroom (I was able to ask for soap and they gave me 2 bars) and it was supposed to be a non-smoking room. While it didn’t smell like someone had directly smoked in the room, I could smell it in the room. I asked if the room beside mine (I was in 111) was a smoking room and was told yes. Must be coming in through the vents. Had to ask for WiFi and was given a code, and checkout was...

“Third time staying there. Staff has always been helpfull. Rooms are always clean. Food and amenities are great.”

“Fabulous resort - we stay there every chance we get!”

“Nice staff, bugs in room. Will not be returning. ”

“Breakfast was delicious and the staff was so friendly and helpful when my children asked for assistance! We will be back to visit! ”

“Pool closed during spring break. Hallway floors and elevator not very clean ”

“Had a very busy day and this place was just right - close to Busch Gardens, many food options near by and very clean.”

“This is an ok propety but the place is nothing like the pictures. ”

“Beautiful setting, great breakfast, friendly helpful staff.”

“Look, if you're just looking for a place to crash/sleep when visiting Williamsburg and aren't too picky, or a "Karen", this place will suffice. Otherwise, you may want to look elsewhere. The property overall does not match the outside façade or lobby. The room was typical hotel "meh"...nothing exceptionally good OR bad about it. The "Continental" breakfast ended up just being orange juice and coffee. But the only real, legitimate complaints I can offer are that the pool water desperately...

“Beds were great. ”

“Rooms oversold. Arrived at 1 am. To one bed for four people. This cannot happen without apologizing and some effort to make it right. ”

“Too expensive for what you get ”

“ C”