Castelli a Massachusetts occidentale

“The Old Mill is a gem! Very tranquil location and very welcoming and helpful staff. Rooms are cool - decorated industrial style, with interesting light fixture and hardware. Breakfast is included, and featured homemade scones. A unique experience!”

“Breakfest was good, one of the best I've had for free.”

“The place was fine--I don't demand much of a hotel. It is basically a place to sleep. However, more discerning travelers might have been upset by the fact that the supplemental door lock didn't work, one of the shelves in the closed was broken and the one day out of four that we had maid service, they seemed to only half finish the job. They may be very short of staff.”

“did not like the weed smoking partyers in the parking lot outside my window, room smelled terrible. Only stayed one night out of the 10 I booked. Not a safe environment at all.”

“I stayed at this location in July. I had to leave after 3 days because of unsafe conditions for my daughter and me. We witnessed frequent open drug use under our hotel room window. Also, there was no Wi-Fi for two days. Our friends also had bedbugs in their rooms. These issues were reported to the manager-on-duty, Roz. She stated that a letter would be provided for us to send to the third-party company through which we booked. This was not done, and she has not returned, and she has not...

“The place has the old time feel of an inn but the bathrooms and other amenities are updated and clean. Having the restaurant onsite is great and if you are traveling with a person with celiac, the restaurant has a dedicated gluten free fryer for gluten free items”

“Clean room”

“Very nice, clean, good breakfast. Only complaint was that it was very expensive because we booked last minute and it the peak season. I would stay again but not at the price we were charged.”