Resort e hotel con spa a Miami

“Sinceramente per un 5 stelle del genere mi sarei aspettato qualcosa di più… - Posizione meravigliosa con accesso diretto alla spiaggia - abbastanza cari i servizi, come d’altronde lo è tutta Miami - mancano alcune sottigliezze: accessori per il bagno non all’altezza per un 5 stelle, un solo accappatoio per 3 persone in stanza, mancanza di ciabatte…”

“I had asked whether it was possible to have an early check-in because we were flying overnight and landing at 6 a.m., starting two days before our arrival. No one ever replied to my request. When we arrived in the morning, I asked again, explaining that I was suffering from severe back pain, but no one made any effort to accommodate us. We had to wait until 4 p.m. for the regular check-in, which was nothing short of shameful due to the rude and unprofessional behavior of the staff member named...