Hotel vicino a Museo di storia naturale di Schiele - Charlotte

“I stay at Tru everytime I’m in town. It’s clean safe and the staff is very friendly.”

“Never checked in. Was told pool was unavailable. One of the reasons for choosing this property was they had a pool. Clerk said our card would not be charged. IT WAS CHARGED. STILL WAITING ON REFUND!!”

“Clean rooms great staff ”

“Honestly had a great overnight stay. Rooms were clean, staff was really friendly, parking was really easy, and the night hours were perfectly quiet. If i had any complaints, it was very minor. The room had a bit of a musky smell at first but got used to it quikly and that the tv remote barely worked, but was not a big deal for me! Really happy with the stay ^^”

“Hotel room was clean, a bit old but you get what you pay for. My only complaint is the guy helping front desk on the day i checked in, one can tell he wasn't want it to be there at all, not friendly, no customer service at all.”

“Don’t pay for the breakfast during reservation. They will still charge you!”

“The male desk clerk has the worst attitude. The towels are nasty dingy. The sheets are also dingy and stained. The comforter was the same with white spots on it. Luckily, I travel with linen; sheets and towels. The only saving grace was there were no bugs!”

“Paid but never got a room and was turned away !! Terrible service ”

“Everything was great! We got in late and they already had the keys made and were so helpful! I would recommend this hotel to everyone. ”

“Perfect place”

“The clean room and breakfast”

“Nice receptionist ”

“The staff was super nice and the room was clean bed was so comfortable ”

“Breakfast was solid but”

“Great location very clean and nice smelling hotel and rooms were clean. All the staff were nice and friendly. Breakfast was good with nice options. I recommend staying.”

“Staff was especially nice and helpful!”

“Nasty with a capital 'N'. The property looks like it had a recent renovation but the room and common areas, elevator, etc were so dirty and smelled terrible. The floor in our room was sticky, walls had streaks of grime running down them, bad smell. It looked like it hadn't been cleaned in quite a while. Elevator was dirty, grimy. The access door on the side of the building was broken so it was open and unlocked. Would not stay there again, not even for a night passing through. Many other hotels...

“Great stay.”