Hotel a New Concord

“Sorry to give a negative review but maybe it will be cause for improvement by management.The room was clean and appeared to be recently upgraded. However, it was supposed to be a non-smking room but has a very strong odor of previous smoking. The air conditioner was ancient and did a fair job but was LOUD. The motel only had a few guests for the many rooms but the staff placed them next to each other instead of separating. The walls are very thin. I was not interested in the adjacent occupant's...

“The breakfast was delicious and the receptionist was pleasant and helpfu.”

“it was a very comfortable stay. I didn't make it into the pool but it looked so clean and refreshing. I'd definitely stay there again.”

“Waited 30 minutes for staff to check in no one came so we left to go eat dinner. Came back and waited 5 minutes for staff to come out of office to check in. Pool was closed ( one reason we booked). Breakfast was ok. Muffins were hard, eggs bland so breakfast was ok. Shower pressure sucked! Room was nice and comfortable but got hot in middle of night.”

“Everything was good”

“Hair in the shower/tub. Toilet too low and over flowed for no reason Very poor handicapped access. Staff not pleasant except for the front desk person”

“very clean, friendly staff, healthy and plentiful breakfast options”

“Breakfast”

“Found out coffee was available 24/7”

“The staff was excellent!”

“No staff available. Had to call and wait for them to check in. We entered our room for about 5 minutes then never returned. The room was filthy. Bathroom was filthy with bug in tub. Holes in bathroom door. Beds were dirty with balled up hair on sheets. ”

“Very convenient to town & the lake. Pool was newly refinished and really nice!”

“This was the perfect cabin camping I've ever experienced!! It was beautiful near the lakes plenty to do. The fire pit and bbq on site were amazing !! 10/10!!”

“Very clean and updated hotel”