My husband and I stayed at this property for 3 nights and overall, it was a great experience.
All of the hotel staff were kind and welcoming.
The parking is a few blocks away and is $60/day for a regular size vehicle and $70 for SUVs etc.
The hotel room was very clean, comfortable, and modern. They gave us an upgrade for free!
I am giving a lower rating because of the experience we had on the rooftop patio- we were very excited to check it out for our first time. When met by the hostess, we were told the rooftop area was full and there was standing room only or we could have a seat inside- totally understandable as it was a Friday evening. We opted to stand outside and check out the views. During our stay of approx 20 minutes, we saw four empty tables with no reservation signs and people who attended after us, being seated. I did ask the hostess about this, as we were hoping for a table to enjoy snacks and drinks and she told me she was unaware that there were free tables and the establishment was short staffed- there were several staff members inside and outside noted. I'm not sure if this was discrimintory in nature and an attempt to save these open tables for other patrons or if it was carelessness, but it made my husband and I feel very unwelcome. Thus, we walked over to the Rum House and had a great experience!
If this incident did not occur, i would give this hotel a full 5 stars, but the treatment at the hotel rooftop bar was inappropriate and demeaning.
