Residence a Northwest Chicago

“The gentleman at the front desk was very nice. When we got into our room, we found it was never cleaned. He quickly found a different room to put us in and that room still had garbage in one of the cans. There was no soap in the bathroom to wash our hands with. I feel we should have gotten SOMETHING....literally anything for the inconvenience of getting into a room that was never cleaned.”

“Rugs were disgusting toilet didn’t flush shower didn’t drain filled up when you were taking a shower”

“Everything was perfect super clean staff friendly location was close to our event. Very comfortable there. Food was amazing.”

“Colazione con poca scelta, camera pulita, letto comodo.”

“Everything was perfect ”

“Great lobby. Lots of places to lounge. Great bar area and restaurant super specious. Breakfast is available in the lobby and in the restaurant.Big pool with a nice design. Hot tub. Hotel has recently been renovated. Great place to have breakfast behind the building. I mostly enjoyed having my cup of coffee in the lounge in area. ”

“Hotel staff was friendly and were very accommodating. The hotel close to whatever you need from fuel to food and shopping.”

“Everything great ”

“Clean rooms , nice staff”