Hotel vicino a Otterbein University - Columbus

“The staff was efficient and accommodating. We had some trouble with our TV and someone was up in our room taking care of the problem almost immediately. Also, I was staying overnight for a follow up post surgery visit. My appointment was not until 2 PM and they let me have a late check out time of 1 PM so me and my 83-year-old husband were not “homeless’ for three hours. Deeply appreciated.”

“Clean and nice”

“Was somewhat outdated in the rooms.”

“Consistently clean and comfortable!”

“Room like home”

“Hotel was clean and smelled good. Staff was very friendly and will definitely stay here again! We had a great night of sleep. The bed was super comfortable”

“Very clean, great staff. Awesome breakfast buffet.”

“It was a wonderful time. Hotel was clean, staff was very dry helpful, breakfast was great. Overall 10/10”

“Nice staff, Safe, Clean and fun for kids.”

“The sheets were clean. There were new lampshades. But the surfaces that were cleaned had cleaner residue, and any non-essential surface had not been cleaned in years. The lamps themselves had SOOO much fly poop, and their switches were sticky. The hairdryer looked like it had sat beside a deep fryer for six months. The countertop was so cracked that it was supported by a 2x4 so it didn't fall off the wall. But it was a place to sleep. And it didn't have bedbugs.”

“Air conditioning didn’t work room wasn’t clean”

“I don't have anything to add”

“Clean & well maintained facility with very friendly and helpful staff.”

“Good for the price. Dated elevator and rooms. Bit of a musty smell in the room.”

“The AC did not work. It was 78 degrees in our room. We called to let them know and see if we could switch to another room or two rooms if another suite was not available, but they never found anything. No one slept well. Then the breakfast was not available until 7:30 on the weekend. We had to leave at 7, so we did not get breakfast. When you pay nearly $500 for a room, you expect AC and breakfast.”

“The staff was great. The room was clean and quiet.”

“Poorly maintained, broken ice machines, broken pool, limited gym equipment. First room they gave me smelled lime urine (pet friendly hotel, maybe pet accident). Wont be staying here again”

“Everything was wonderful at the hotel! Only minor complaint was the $10 per night self parking fee.”

“The room was clean. There wasn't a fresh smell in the room.The decor is dated. Needs Updated. The staff was friendly. It's close to everything, dining, shopping.”

“No AC in community areas, pool/spa was broken and disgusting. Elevator only worked half the time, our keys kept shutting down, couldn’t get fresh towels and we were there for 4 days. Garbages never got emptied and never replaced dirty cups in room… halls smelt like Marijuana and HOT. Just an overall bad experience.”