Hotel a Pilot

“Very nice”

“While the bed in the hotel room was clean and presentable there were many issues encountered in the hotel. First, the toilet seat lid would not stay upright while in use unless it was held up by hand. Second the carpeting and amenities were dated. Third, the bathroom sink water came out cold whether the handle was on hot or cold. Finally, when I went to the front desk to purchase several items, there was a "Cash Only" sign as they had no ability to utilize credit cards. When I presented...

“What I didn’t like is there is no communication between the office staff and cleaners, they remove all the beddings and towel when we went out for breakfast, our booking confirmation is from May 13-18, they removed all beddings and towel on the 17th, we told them that our check out date is still the next day they said the reservation staff did not tell them and they assume that we are check out because we forgot to put the DND sign on the door.”

“The room was very clean and staff was very friendly ”

“.”

“Unfortunately, I hate to say it, but this was hands-down the worst hotel experience I’ve had. And I’ve traveled to a lot of developing countries so that’s saying a lot. The staff were perfectly pleasant, but the place is incredibly rundown and grotty. The wallpaper was peeling, carpet head holes throughout, the air-conditioning unit was broken and dangling off the wall. We felt like we needed to sleep with our clothes still on. Really gross. I should’ve known better. Anything with “quality” in...

“Great experience!”

“It was a functionally nice, extremely clean hotel. The staff was very friendly (shout out to Crystal at the front desk) and the morning breakfast delivered way more than expected. But there should be more than DirectTV that loses signal when it rains, especially at the higher rate we paid because of the graduation events happening in the area. Also no iron in the room. Would I go back? Yes but I’d take my laptop so I can watch streaming services the hotel doesn’t have.”

“This was a great stay! Quiet, peaceful, and beautiful! Host had great hospitality, super kind, and very accommodating! We will definitely stay here again when in the area next! Highly recommended! :)”

“Pool and staff were nice, wish we had more time to enjoy it. I screwed up my booking date but the manager took care of it with no penalty. Very thankful and impressed there is still good people and customer service out there! ”

“Parking was limited. There was no drop off/pull up to front door. We are seniors,and there was no elevator, but front desk was able to get us a room on the 1st floor. We changed out from a King to 2 doubles. That was fine.”

“Front desk staff was very personable and helpful. I wish I remembered his name but he made our check in process and stay for one night very easy. Thank you!”

“great place to stay”

“Never disappoints just during graduation jack up prices”

“Breakfast was great and they thought of every detail!”

“Breakfast was great . The staff was outstanding!”

“Bedroom was fine - reasonably comfortable and clean. The bathroom was a different story. Hairs in the shower when we arrived so obviously had not been cleaned. Bathroom wreaked of cat pee. Hot water was barely lukewarm - goosebumps in the shower. When we addressed the water with the staff, the response was “well we are full”. Unacceptable answer. ”

“We were stayed the night for a VA Tech graduation so it was adequate for our needs. It was not fancy or real nice but clean enough and close enough to the campus to make sense. The walls are super thin and not only could we hear the neighbors all night, but the housekeepers got in a huge fight in the hallway before 9am the following morning. Two women were yelling at each other and dropping F bombs about vacuuming. Very disruptive and unprofessional. Otherwise, it was fine. No elevator but...