ApartHotel a Puget Sound

“Central and easy to access”

“This hotel really fell short for me on the customer service front. Despite my arriving at the property before 10 PM and departing after 8 AM, I never saw any staff at the front desk. If everything had gone as planned, this could have been okay, but unfortunately there was an issue and the only way to receive any support was by chatting with the staff via the Expedia app (and one of my messages they didn’t even respond to). The room I had was dark and small and there were multiple noises heard...

“Parking is impossible on the street and parking in the rear is not great. Room could have hangers available. Otherwise very well furnished with extras you normally don't receive.”

“The room and the whole place were spotlessly clean and curated. The kitchen and laundry were equipped with everything you need, which is key when travelling on the road — you actually get the chance to cook proper meals and feel at home! We had an issue with the digital lock, but the staff was extremely responsive. The only thing worth noting is parking availability: all spots are paid, and it's hard to find ones without a two-hour limit. Despite that, everything was perfect and I would...

“Details could have been communicated at checkin. Like having to pull into ferry dropoff to find garage. Tv and cable went out. 2:30 am fire alarm. Had to evacuare. Couldnt put down blind cause ac vent hose. Building next door watched us sleep. Didnt like carrying 3 cards. Ramp,room,elevator. All white. Not much of a water view. One small window. Location was good. Thats about it.”

“Room was clean, great kitchen. I was not clear on how to get in but someone else staying there helped us. The rental company did get back to us but didn’t see anyone from Kasa on site.”

“Nice views from the rooftop, great amenities.”