Hotel a Pulguillas

“We did not see any nasty dogs there so that is a good thing”

“Excelente la experiencia en estadía en el 1912 Hotel Boutique de Cayey. Me quedé junto a mi esposo por un asunto de trabajo en Cidra pero nos encantaría regresar. Al momento no tienen ascensor pero próximamente lo estarán instalando junto a otras amenidades que tendrán. Apoyemos lo nuestro!!!”

“Mi primera vez y fue Súper. Volvemos!”

“Realmente llevar comida porque una vez estas alli no quieres salir”

“From the beginning to the end was perfect. Super clean room. Love it. Easy to find the hotel. Great location. We are going back for sure. ”

“Great service and complimentary breakfast!”

“We had a wonderful stay at Serena Boutique Hotel in Aguas Buenas and would absolutely recommend it to anyone looking for an authentic Puerto Rican experience. From the moment we arrived, Ricardo made us feel incredibly welcome. He was always around the property, working hard to keep everything running smoothly and making sure guests were comfortable. His wife, Gloria, was also wonderful—she prepared fresh breakfast every morning, and it was always delicious. One of the things we loved most...

“The iron was not working and not hot water.”

“Todo muy bien ”

“Good place to crash”

“Super buen lugar!!!”

“The staff clamed that they sent me instructions on how to enter the room and I didn’t see anything in my mail box reflecting that claim I had to sleep in my car that night I had no phone number to call.”

“Bad customer service (horrible, it’s through a phone line and no one is near the hotel). . TV controller didn’t worked. Very difficult to understand how to get to the lobby. Place is not secured, any guest can lock the lobby from the inside and you will remain outside until someone comes out. I clearly hear the room outside. The fridges are shared with the whole hotel. ”

“Poot and parking is not safe.”

“Really good place, very clean and organized ”

“Room was ok if you like cold showers as there was no hot water … I notified hotel as soon as I noticed and they said there was no isssues before I checked in …staying for two nights so I asked for one back to find another hotel and they declined . Said they would send maintenance out … maintenance never came and I kept saying no hot water … I saw cleaning lady and asked her to show me if I’m doing something wrong and she said previous guests have complained and nothings been done about it’s, so...

“This is not a hotel. It is a bedroom with a common space. There is no security, no security door latch locks in the room, floors lack cleanliness and they dont even put fitted sheets, you sleep on top of mattress cover, which is stained with yello marks. We left 15 min. After arrival and asked for refund. Property never answered and there is nobody on the property to contact. Mis lesding information all the way. ”