Hotel a Saint Stephen

“There was nobody at the front desk when we arrived at 7:00pm. Rang the bell and someone in the back yelled " Be right there" with what sounded like a mouthful of food. Check in went normal and i said thank you as she handed us our room keys but she said nothing in return. Breakfast was so awful. The coffee tasted like the pot hadn't been cleaned in years, it actually tasted moldy. There were what seemed like microwaved scrambled eggs and sausage links along with waffles for hot food. There was...

“Hotel was very clean and staff were super friendly”

“The bed was not comfortable, the staff this morning was in the back room on her phone. There was no meat on the breakfast. The coffee machine was broken, the hot tub was out of order. The room was great though!!”

“Different themes for the rooms is a fun touch ”

“Good breakfast option, very clean, staff very helpful and pleasant. Rooms clean and well maintained. Very easy access. Great place to stay”

“Clean room and common areas. The hot tub was perfect temperature, however the jets did not work. The breakfast was adequate, but not well kept up. ”

“Bar/pizza spot was perfect! Amazing staff great selection. Breakfast area in hotel was super small with minimal seating-lots of sports teams so it took along time. Our a/c unit went out in the middle of the night! Super frustrating when we had to leave for a game at 720am. When we checked out at 11 my husband told the front desk and they made a comment that we should have told the when it happened! Very frustrating”

“Better than average continental breakfast, everything was fresh and staff was attentive at keeping things stocked. Rooms were clean. Bathroom and shower were clean, but starting to show some aging. Overall it was a good value for the price.”

“There is no elevator to second floor. Lots of steps.”

“Friendly, accommodating staff. ”

“It would have been great if they would have put on the Website for the property and on Expedia that the pool was going to be closed for painting. We checked before we booked and checked when we got to the property and it was not posted. The night counter petson was very rude when asked about it and said it is posted on the front counter and was very rude about the situation. ”

“The Pool was very dirty, had a weird smell when walked into our room, but the breakfast and staff were great!”

“Definitely pet friendly awesome owner clean room breakfast was great”

“The staff couldn't find my Expedia reservation so I paid with a different card and when I checked out the next day the money I paid Expedia triggered and I basically paid twice and everyone I've contacted at Expedia and Courtyard by Marriott St cloud has done nothing to help to return the money that by the way was almost $30 over what I paid when I made the reservation through Expedia. This has been an absolute nightmare dealing with your staff.”

“We really loved staying here, the friendly staff and the awesome restaurant!! ”

“The property is clearly in the state being remodeled, which is a good thing. The manager working when I arrived was very helpful and kind; she was very attentive to our needs and wanted to make our stay positive. Once she’s done with the remodel, it will be a very nice establishment while she’s in charge. ”

“Big guy at the front desk was not very friendly, while all other staff we encountered were great. Breakfast was typical microwaved food, but the grandkids always love the waffles.”

“Nice hotel ”