Resort a Shenandoah

“I would not recommend staying at this hotel. The property is in serious need of maintenance and upkeep. The buildings were dirty, poorly maintained, and gave the impression that cleanliness is not a priority. We also encountered a significant bug problem throughout the building. What concerned me the most was the apparent lack of security. The doors did not seem to lock properly and there was a noticeable gap between the door and frame. Someone can easily bypass the lock by sliding a card or...

“The room was spacious and quiet. It appeared to be recently renovated. Comfortable bed. Nice shower. Friendly, helpful staff. And the breakfasts were very good with eggs, bacon or sausage, home fries, yogurt, oatmeal, juice snd coffee. I highly recommemd this hotel.”

“Best set-up for accessible that we have seen.”

“This hotel is not what is shown in the pictures. It was evident when I pulled in with my family that the hotel was not clean nor safe due to multiple reasons. We asked for a refund due to the reasons and they refused to refund us. Stay away from this hotel and find some where else even if it cost more money”

“Very historical feeling, but also very elegant and updated and comfortable. Fantastic bed. Stylish lighting and accessories good. Shower was fancy. Pool was unique with statue and columns. Weight room had free weights. Breakfast was not free, but the town is fantastic for finding food options. Walking shop strip district 2 blocks away very worth a visit. Excellent experience.”

“Beautiful room, basic tho. Stayed at another Tru in NC, also great!”

“It's our best hotel in Berkeley Springs, and I appreciate recommending it to family and friends.”

“Friendly staff and fresh coffee 24/7”

“Nice friendly service. Property was very clean. Nice large rooms.”

“From start to finish, we had an excellent stay. Staff was helpful and friendly and very on top of things when a bad storm came through. Will definitely return!”

“Staff was very nice, place was clean and well maintained. Room was also quiet for peaceful sleeping. Parking lot was well lit.”

“close to everything we wanted! Clean rooms and friendly staff. Stayed here 2 years ago and this is our choice hotel while in Charles Town.”