Hotel vicino a South of the James Market - Richmond

“Harry is absolutely wonderful, he greets you at the front desk.He's very nice. ”

“It was great for a quick overnight stay. Smoking room and clean was key for me. I will there were a couple of burn marks on things like people don't know how to use an ashtray. Other than that no problems. Also great customer service!”

“Classic historical hotel. Recommend staying in the garden area in spring. Very nice staff. Adorable cat Annabelle greets you in the lobby. Safe location. Bed was very comfortable. ”

“Perfect location downtown. Easy check-in. Rooms comfortable and very clean: excellent! Coffe and tea in the lobby: wonderful... And romantic atmosphere. Thanks all the stuff.”

“Beautiful location. Great staff. Wonderful food. Best coffee I have ever had. ”

“Very clean. Staff was amazing!!! Just a heads up-the rooms do not have a safe in them, if that is something you need!”

“Over booked rooms and expected customers to be satisfied with roll out beds due to their mismanagement.”

“The hotel could use a basic "refresh". While my room was a nice size, it was a bit run down and could use an overall upgrade. The staff was great - Shane is wonderful! I was not clear when housekeeping was to come. Towels were changed every day, but my bed was only made 1 out of the 3 days I was there. Good location. ”

“Great”

“Room was much smaller than what was seamed on photos. Wide angle view makes us look much larger. Bathroom was fine but the actual room just enough space for bed and 1-2 feet are on each side of bed. That was it. No place to put your clothes. Only hooks on wall. Fridge will hold minimal items maybe one full subway sandwich so pack accordingly. They would not switch room to a larger one even when available for additional charge (maybe their policy is different but still did not expect that). No...

“The hotel at Richmond was great but we than booked from 26 to 28 July the Kimpton Monaco at Washington, arrived at hotel but they haven’t seen any booking from you although you’ve sent me your confirmation Itinerary # 72617050417071 This is very bad surprise tks”

“Did not like the location and accessibility to the area”

“Clean and modern. Safe area. Close to restaurants and shops. Convenient drive to downtown. Only annoyance was one of the two elevators being out of service. ”

“Parking was easy and available, even though it was a summer day in March.”

“Clean room and friendly staff ”

“去哪里都很很方便”

“It was skeptical at first. I didn’t know what we were getting ourselves into, then I met who also was staying there, it was not all that bad. I had a good time. We were not there as much. Pinball is great if you know how to play. Thank you.”

“Housekeeping banging on the door at 8am asking if I was checking out? Why would anyone bang asking those questions when front desk should know each room extending or checking out. Very unprofessional and if I had been sleeping would she had just came in since she had her key out. Told front desk as I was leaving. ”