Hotel a Spring Arbor

“TV channels are limited to news only”

“Clean, friendly staff, enjoyed our 4 night stay.”

“Great place to stay, it was super clean and close to our friends lake house.”

“Comfortable bed. Very good food for breakfast. Very clean throughout. I was impressed with the accessible bathroom. There were plenty of handrails and the tub and shower were completely covered with a non slip coating. I felt very safe there.”

“The staff was amazing! They are very thorough and helpful! Breakfast was fantastic! Will come back!”

“This is a very nice place to stay”

“Place to stay”

“I loved the cleanliness of hotel and the many things we had access to, our studio room had a refrigerator and also a sofa bed that was very convenient we also had green apples available if needed and hot tea and coffee if needed to relax/kick back. Our staff was wonderful. The breakfast was so fresh and tasty.”

“Didn’t even check in. Pulled into the parking lot and noticed that the windows were busted out of at least 3 of the rooms. Felt very unsafe. Boyfriend went in and checked the lobby and was going to have host show us a room but the lobby was absolutely nasty. We ended up going in and talking to the host and he told me he had already cancelled my booking because the card I used to hold the room didn’t go through. Remind you I use this card only to hold rooms and then use my actual card to pay for...

“This hotel was amazing! Did not utilize the breakfast but it was great for our stay!”

“Somehow, the room key didn't work all sudden on the last day of stay. And the before the check out, a lady approached to my husband and screamed that he had to pay for the breakfast. First of all, it is not necessary to raise a voice to the guest, any circumstance. I don't know what confusion comes from but hopefully they have a little better employee education for future.”

“Na”

“The front desk person was asleep on a couch near the front desk. I had to wake them up to check me in. Then I got back one day and someone had pooped in our toilet and left it there while we were gone! ”

“I’ve stayed at this particular hotel in the past and have already made a reservation. This place has and was excellent in all departments. Very satisfied!!”

“All on one floor no steps to climb It needs to keep the drains fixed”

“Nice place. Would NOT let us get a late check out like most places do but the location was perfect for dinning and shopping”

“Beds were terrible and complained but no help from front desk said we had been in the room for 2 hours before we complained!! Also asked for more towels and would not give us any until we brought down our used ones!! Very poor service will NOT be staying at any Comfort Inns ever again! Telling w ergo e we know about it too!! Worst customer service ever!!!!”