Hotel a Spring Branch

“Everything was good”

“Great place to stay and pet friendly!”

“My stay in Boerne started with an incorrect booking that (at the beginning) the manager didn't want to change or refund. After my email to the Best Western Customer Care everything is solved. When I met the manager (after a month) he was very kind. So, good stay in Boerne... ”

“The room was not very clean. However the overall prperty was well-maintened”

“.”

“The room is good but in the last morning Somebody was talking loudly in my window I think someone from housekeeping.”

“Shower floor was dirty, you could tell it hadn’t been scrubbed in a while…there was a water ring on the nightstand so obviously that wasn’t wiped down. The worst part was that I booked and paid through Expedia and then hotel charged me on top of that TWICE!!! I had to get ahold of of the manager myself by hunting him down at the other hotel he manages! I guess he is the only one who can give refunds! All the phone calls and messages took place about a week after our stay! Staff that works there...

“Great place”

“Horrible dirty bad customer service”

“My favorite place to stay. Very clean. Lots of room. ”

“The room was very clean and staff was great”

“Hotel comodo e pulito. Buona colazione. Personali cordiali. Parcheggio grande disponibile e con tanti ristoranti e fast food nelle vicinanze. ”

“We stayed 2 nights. The AC in the room was very loud, carpet and floor didn't seem like they were swept/vacuumed. The stopper in the bathroom sink was broken. We were woken up at 6 by the fire alarm because something had burned in the kitchen. We asked for clean towels one morning and never got them. We have stayed here before and it seems like the hotel isn't kept as well as it used to be. The pool was the best part of our stay.”

“Worth staying ”

“This is a very cute property within walking distance to many shops and restaurants. Only complaint is the noise - branches on roof all night, early morning dumpster service, followed by lawn service. ”

“Excellent. Would stay again. ”

“Very clean, easy check in/out. Beautiful scenery.”