Hotel a Springfield

“Good Location”

“Pros -Swimming pool and Jacuzzi were nice -Continental breakfast included -Free parking -Within walking distance to restaurants/welcome center/trail Cons -staff were rude to youth -lack of garbages in areas (piling up) -no elevator -bathroom was very small Notes Appearance Room was clean upon arrival and the hotel appeared to be clean. However it is very outdated throughout the entire building and the lighting is very dark. The reception area is enclosed with glass, claiming they just didn't...

“Stopped on the last night of a road trip. Little hiccup with the room, but staff handled it well.”

“Room was not as described”

“Was very quiet.”

“Room was clean. There’s a restaurant in the lobby and they don’t offer room service. Breakfast was so-so. On the weekend it’s buffet style and you have to pay for it. It’s the same ol stuff the other hotels have for free. All in all it was nice though and the kids had fun swimming.”

“Very cute and cozy! Loved our stay here. Room was very clean and the bed was comfy. Staff was great and we enjoyed a bonfire and a quiet nights sleep.”

“Struttura ottima ed in ottime condizioni. Non ha il ristorante interno, ma a 200 metri c'è un ottimo ristorante. Personale cortese.”

“Hotel was clean enough. But not CLEAN. The dust was noticeable on fixtures in the hallway, elevator was dirty. Pool tiles were missing and had a film on them. Bathroom sink was clean but shower had mold. Bed was super comfy. Pillows were great. Breakfast was good. I would stay again if passing through, but wouldn't go out of my way to stay there.”

“It was clean.”

“There were a ton of homeless people outside the building, but the security measures were very strong and the facilities were extremely clean and safe. The parking was additional which was frustrating. Otherwise the staff and amenities were stellar.”

“Clean room, great staff. I woke up WAY late and they gave me extra time so I could shower and pack.”

“So gross. Boogers on the towels and sheets. Sink didn't drain. Pillows smelled like an armpit. Weird stains on everything. Have they heard of bleach? Found half a gummy bear on the desk. Do they clean anything properly?”

“I liked everything. Very clean, beds are great! I slept better than I do at home. Shower was real nice. The Continental breakfast was outstanding. Staff was very polite.”

“Everything about the room was great except the toilet was a little low and sometimes moved a little when sitting down on it.”

“The room was nice and clean. Loved the set up. The refrigerator didn't work but everything else was good.”

“Very clean room and bathroom. Plenty of other families there for kids sports events, as we were. We noticed one of the comforters had a small stain after we checked in. We let the front desk know before leaving for dinner. When we returned, the comforter was changed. Overall, great stay.”

“A convenient location, ample free parking, clean, good free breakfast, safe”

“I booked Upjohn House but was told I had to come to Henderson Castle to get the keys, and I should stay there instead. It was nice enough, the setting of Henderson Castle is beautiful. I had a lovely French breakfast my first morning, but when I came down the second morning, no one was around, I was told breakfast was from 6:30-9:30, and I was downstairs at 7:00. So no breakfast the second day, I was really disappointed as I left the place. I liked my little room, the bed was comfortable and...

“The building is older and needs to be updated. It lacked warmth and style. For the price I expected to feel at least comfy. But for a place to sleep, it was okay. ”