Hotel a Sterling

“Staff was very rude. She shouldn't be in customer service.”

“Everything was good other than our room ac was not working but the lady at the desk put us right across the hall and it was great .”

“We enjoyed our stay with clean rooms and friendly staff, except the pool was out of service due to a pump issue. The main reason we chose this hotel was for the pool. It wasn’t advertised that the pool was not available. We were disappointed.”

“Our stay was okay, staff were in fact very friendly. There was a bad storm and our room flooded. When we went to front desk we were just given towels to throw in floor and told there was nothing else that can be done. No other accommodations were offered. We slept in a ramp humid room and were worried that our things would get ruined so we put everything up on the counters and tables and away from windows. We were going to stay 2 nights but decided to leave the next day and the front desk was...

“The staff was friendly, the room was clean and there was ample parking. Several locations nearby for food and shopping.”

“Clean room, friendly staff.”

“The pool was broken down. They should have advised that it wasn't working. The man cleaning the breakfast area was extremely rude and yelled at us when I asked if I could get a coffee. The ladies at the front desk were pleasant”

“Sorry place to stay. ”

“I was very disappointed with my stay at this hotel. The room did not appear to be properly cleaned, and the mattresses were especially concerning. Upon inspection, we found signs of poor cleanliness and even discovered a bed bug, which is completely unacceptable. A clean and safe sleeping environment should be the minimum expectation for any hotel guest. Finding a bed bug not only ruined our stay but also caused a great deal of stress and concern about bringing them home with us. I would...

“Staff was very rude to start had to stand outside and it was 18° with wind-chill of -0 ”

“Room not clean”

“I am extremely disappointed with my stay at this hotel. From the moment I arrived, it was clear that cleanliness was not a priority. The room was dirty, with dust, stains, and an unpleasant odor. The bathroom was especially unhygienic, and it appeared that it had not been properly cleaned before my arrival.”

“Nice staff, clean, rooms are nice, I will be back”

“The Relax Inn is an older motel but they do a decent job of keeping it clean and comfortable. Obviously the price is considerably lower than most in Lawton. It’s conveniently located close to Fort Sill and many restaurants.”

“Cheap and clean room.”

“The property was clean and maitained. We did eat breakfast one day, it was good.”

“I had a wonderful stay at this hotel and was very impressed with the overall experience. From the moment I arrived, everything was clean, well-maintained, and welcoming. My room was spotless, comfortable, and equipped with everything I needed for a pleasant stay. The service was excellent throughout my visit. The staff were friendly, professional, and always ready to assist with a smile. Their hospitality made me feel valued and at home. One of the highlights of my stay was the breakfast....

“Don’t stay there, save your money. The lights went out. My room flooded. And the manager was not helpful at all. I have pictures.”

“Help from the Reception on my double booking was very much appreciated!!! Breakfast is not included and there was a very limited choice at pretty high prices.”