Hotel a Tomales

“The good: This hotel is beautifully designed and spotlessly clean. The room was comfortable and, the first night, very quiet. The tiny town is charming, an architectural throwback. Nice bakery across the street. The not so good: The hotel has no staff on site - literally never saw an employee. Since I had no cell phone service in the entire area and the hotel has no landline phones accessible by guests, the only way to communicate was via internet. So, when internet service went completely out...

“Best Luxurious and Comfortable place to stay”

“Everything was very clean. Staff were friendly. Good amenities. ”

“The hotel staff refused to allow stay do to a no-locals policy after arriving. The front desk staff were not helpful, and refused to allow me to speak with the manager. I was even told by the front desk staff that the manager was in a bad mood, and will not want to speak with me about it. Despite my he hotel staff claiming to request a refund through Expedia, Expdia had no evidence of the hotel staff requesting a refund. I found the hotel staff/ management to be extremely poor customer facing,...

“No breakfast available but the room was clean. Would definitely stay there again. ”

“The staff went above and beyond to accommodate us when we had a problem with noisy AC and noisy traffic. We really appreciated their help! Would stay here again.”

“No microwave or refrigerator. Breakfast is a minimum ”

“All OK.”

“Our room was clean but very old, e.g. parts of floor peeling up, older mattress, old caulking, noisy AC. The breakfast offered was only coffee, juice, 2 cereals, and a muffin. The room was spacious, and the swim pool was clean.”

“Wonderful place. Only negative comments: the bathroom sliding door is extremely heavy and the small bar of soap for the bathroom sink gets very sticky. After the first use it clings to the tray so fiercely it’s hard to use. A liquid soap dispenser is sorely needed. They have a lotion dispenser by the sink but not a soap one. ”

“Didn’t show up on the system I left a $60 deposit. Customer service is very bad expect for Jenny. She was able to figure it out after waiting. Rooms need a remodel ASAP. Won’t be back for sure.”

“Super friendly staff, clean rooms, good breakfast. Comfy beds.”

“The hotel we booked wasnt wver open. I had to go to thw nextbdoor hotel to check in. The office was a mess. Dirty. Our room was the grossest room id ever stayed in. The room was dirty, jad the nastiest smell the bathtub/ shower was disgusting. The bed sheets were stained and dirty. Had to use my own blankets on the bed. Wasn't sure what to expect on the bed itself. I will never book another room here and would not recommend anyone else either. ”

“Great place to stay if you are in Sonoma county. This is our 4th stay in last 2 years as we come up there for a short vacation. This place is great, very easy and friendly. Helpful staff. There is a mall very close and next door to Costco so very family friendly. Warm water pool is a plus that kids love. Plenty of restaurants nearby, covers wide range of choice. We will surely stay here again when we come up. ”

“Breakfast was great - too late on a weekend to utilize though. Nice new property and my favorite room ever in a suite - HOWEVER we were there 6 days - NEVER HOUSE KEEPING - had to go to the front desk for towels, coffee - AND THEY DIDN'T HAVE ANY !!! IF YOU CAN EVEN FIND someone at the front desk. The staff are Inept, LAZY, and Housekeeping is non existant !!! ”

“Clean and spacious room. Good customer service. ”

“Laundry room is locked and broken with no intention of repairing it. Pet parents BEWARE there is broken glass all over the parking lot. Staff didn't empty the trash cans all day Sunday so trash was overflowing and on the ground.”

“Breakfast across the street was wonderful!”

“Stayed on the property for a week. Friendly environment and the staff seemed to genuinely enjoy working together. Looking forward to returning.”