Hotel a Turners Falls

“Orrore di albergo!!!”

“Clean . New. Didn't like the fact my door was knocked on at 1100am saying I had to check out when my reservation said noon. The gentleman was rude. And rushed me out of there going so far as to follow me to the office and basically telling me to leave. Very unprofessional. That needs to get cleaned up. Nice place otherwise”

“The room smelled like the air conditioner filter had never been changed. The shower curtain bottom was sopped with water. The carpet was covered in debris. The television didn’t work. The nightstand lamp didn’t work and the desk lamp was missing a bulb. The window blinds were covered in filth. It was really bad.”

“Quaint and comfortable stay for our one night in the most adorable town of Shelburne Falls. A walk to the river and the bridge of flowers at sunset gave us the most beautiful pictures. Owner was kind and helpful. We stayed here while my son biked at Thunder Mountain-a quick easy 10 min drive away and would stay again.”

“Was surprisingly very clean!!”

“Amazing breakfast! Nice staff.”

“A delightful stay at this beautiful, well-kept historic inn! The room and common areas were beautifully furnished and the cleanliness and amenities were comforting. The staff were knowledgeable, gracious, and helpful. We’ll be back!”

“Staff is so”

“Struttura storica e di grande charme, personale gentilissimo, stanza molto elegante, pulita e silenziosa. Parcheggio gratuito. ”

“The place was fine--I don't demand much of a hotel. It is basically a place to sleep. However, more discerning travelers might have been upset by the fact that the supplemental door lock didn't work, one of the shelves in the closed was broken and the one day out of four that we had maid service, they seemed to only half finish the job. They may be very short of staff.”

“We were in town to see a sick relative and this hotel was not only convenient to get to but the parking was superb- there was coffee available 24/7 and the daily breakfast was outstanding! Always delicious muffins-and not with the fake fruit that is sometimes used in hotels! The hot tub was amazing although the pool was cold! The staff were friendly and welcoming! The bed was very comfortable and room was nicely decorated!”

“This was a hidden gem. It was so clean and quiet. Definitely a place for peace and quiet. Rooms were super clean and the attention to detail was amazing. Will definitely be back.”

“Very quiet”

“Smoke detector missing. Toilet seat loose. Lights too dim. No bar soap at the sink. Body wash and conditioner bottle in the bathroom were empty.”

“We were pleased with the cleanliness of the facility, the polite and happy staff, the breakfast selections, and the quiet room.”

“Y”

“Water leak caused water to be shut off during the night. We were told they were waiting for maintenance to come in at 8:30 am. No showers, no toilets, no sense of urgency from the staff. TV barely functioned. Not the first time we've experienced this at this hotel in the past year. We were told the problem would be addressed but clearly that was lip service. Rethinking using this hotel on our periodic trips in the future. No offer of a discount or credit on a future stay.”

“a warm wonderful place . Cool even when it’s hot out. Convenient to downtown”

“This hotel is in a great location. The staff was nice and helpful and the room was clean and comfortable. Quiet location even though it’s on the main road. There was a nice pool and small gym area and a cute outdoor sitting space that was enjoyable in the later evening. A small bar/breakfast area if you needed it. Great hotel for a night or two.”