Hotel a North Adams

“friendly accommodating staff”

“The staff was kind ”

“Wow. This hotel is such a great find. Not only is it clean and unique, the rooms are large and the staff are super helpful and nice. Breakfast was nice. The pool was slightly colder than I expected but it was 5 degrees outside and windy so its understandable. The hot tub was very comfortable. I would love to stay here again. My kids said this is their favorite hotel we have ever stayed at which is high praise since we travel frequently and have stayed in a ton of hotels!”

“Staff very kind, good cleaning”

“Camera spaziosa, ma non c'era il letto per la 5a persona, nonostante l'avessi richiesto al momento della prenotazione.”

“Everyone that works here is so nice! I’ve stayed here twice and had such a nice time. Thank youN”

“Very clean and the room was comfortable. The restaurant was fantastic. ”

“Neat, clean and quintessential Vermont! ”

“Charlie and Megan were outstanding hosts! The inn and the town of Wilmington is quintessential New England. Charlie makes the best maple bourbon old fashioned I've ever put my lips on!”

“Extraordinary”

“Large rooms, great staff. Will stay again!”

“Very clean, beautifully decorated, very friendly and helpful front desk! Would highly recommend!”

“La struttura non vedeva la mia prenotazione fatta con Expedia ma fortunatamente avevano camere disponibili. Per il resto struttura come da descrizione”

“ Nice staff - beautiful hotel!”

“Homey spot filled with extra Christmas cheer for the season. Hosts Ellie and Richard are so nice! ”

“The front desk lady was super nice and helpful. Checkin was quick and effortless :) My only complaints are we had a room near where they were doing construction, so that was kinda noisy. Also, when I reserved a room online I made sure I got one with the fridge and microwave. I didn't notcie4 until after we settled in and wanted to heat up leftovers that we didn't have a microwave :( :( At that point I was too tired from traveling to call down to the front desk.”

“Excellent service and a beautifully decorated property.”

“Friendly staff, value for money”

“Yes, the breakfast was fresh, and healthful, which I appreciated...I stayed overnight in January 2026 with frigid temperatures and the Willows heat system kept the room warm and comfortable...I would recommend The Willows to anyone needing to stop overnight in the North Adams/Williamstown MA area...it is convenient and comfortable.... ”

“The room was spotlessly clean and also cozy, with real armchairs to sit in and lamps to read by. The bathroom was small, but well stocked with soaps, towels, hairdryer, etc. We loved all of the art outside and want to come back when it's less snowy, so we can see more of it. The person at the reception was very welcoming and helpful. And we slept wonderfully. ”