Hotel vicino a University of Texas at San Antonio - San Antonio

“Family Friendly, safety of vehicles during the stay is very recommendable”

“Beautiful hotel, great area, clean clean rooms, free great breakfast, and friendly staff! I was satisfied and will be returning. ”

“very nice hotel. the rooms are new and the bathroom very conformable. the only problem is that it was under renovation and in the morning at 8am there was a lot of noise...”

“The room keys were not properly created and had to be reset. Housekeeping comes every second day, although this wasn’t communicated at check in. The person at the front desk was not overly accommodating. The hard surfaces on the hotel room floor were sticky and dirty. Never again will I stay at this property.”

“Excellent service!!”

“Excelente hotel recomendado por Pichis Sound”

“Great service ”

“Todo bien”

“Very happy with our stay at TRU. Hotel’s location was easy to find and near shopping and dining. Hotel’s location was clean and staff was very friendly. Will definitely stay again.”

“Fine”

“Camas bastante comodas”

“Windows have plastic mini blinds and do not keep the bright outside lights from disturbing sleep. The elevator does not work and I was given a room on the 4th floor, even though I reserved a handicap accessible room. After the 3rd day of complaining, I was moved to a handicap room on the first floor. The bed was so low to the ground (about 10 inches) there’s no way someone with limited mobility would be able to ambulate from bed to wheelchair or walker. Also, shower did not work at all. Only way...

“The property was clean, except for the seating area in the lobby had quite a few dirty chairs. But the biggest issue, albeit a minor one, is that there is a step lid garbage can near the coffee that is broken. So you have to touch it with your hands to open it, and it was overflowing every single day we were there. Empty the trash people! And replace that garbage can.”

“Break”

“The rooms very clean , breakfast and easy to parking”

“Nos toco la habitacion con un foco grande afuera, y no nos dejaba dormir entraba demasiada luz al cuarto, parecia que era de dia, pague por una cama mas grande y me dieron la matrimonial y reclame y no me hicieron caso , no sale agua caliente , estaba limpio fue lo unico bueno ”

“Dirty. Room was gross. Times in bathroom were loose and coming up, room had stains throughout, there was a leak when you enter the hallway inside that the water was being caught by a trash bin, some motor parts were tucked in a corner of the inside, smelled like weed in the hallways, the carpeted stairs and hallways were filthy, a dead roach was in the corner for the 2 days i was there. Will never stay there again. ”

“Except for the super loud music from a close by venue /bar it was a great stay. The music didn’t bother us but it may bother others . I ask for an extension and was granted two more hours at no charge Very content”