Hotel vicino a Vertigo - Houston

“Amazing, clean place”

“Good customer service”

“We had no tv or wifi for our whole stay, while they blamed it on weather conditions others in our same floor did have those amenities, sink would clog up and when addressing it to the staff it was excuse after excuse.”

“Not friendly at all”

“Services from day 1 throughout our stay were great”

“The description of the hotel is not truth. It is not in galleria area. The area is unsafe, people were playing music loud without any restriction from one of the room. The park area was dirty and dark, unsafe area in general. They didn’t let me cancel the reservation when I saw the condition of the hotel. Really bad answer in the front desk nothing by phone too. Expedia didn’t solve nothing about this experience and I was charged with full price. There is not respect for the customer in this...

“tutto in cinese, dal menu tv agli ospiti. Personale non in grado di cambiare menu tv da cinese a inglese. Lontano dal 5 stelle dichiarato. bravo lo chef colazione, scarsa la scelta. ”

“The room was clean and spacious. The staff were friendly and helpful. I arrived a tad bit early and was about to get into a room. I didn’t get to use the outdoor amenities as I was there for the World Cup. Nice hotel for the price.”

“Clean, smells nice, friendly! Will definitely come back soon!”

“We were initially placed in a room that had a strong fish-like odor. When we requested a room change, the staff moved us to another room, but it also had no hot water. The cleanliness of the room was concerning—the couch had no protective cover, the mattress appeared dirty, and multiple members of our party became itchy after sitting or sleeping on the furniture and bedding. The bathroom door hinge was loose, and the door had to be lifted in order to close properly. The pool was also closed...

“Atencion del personal, el café y las galletas de bienvenida.”

“free shampoo and liquid soap for showering would be good”

“Decent spot”

“Hot water of shower did not work. Tv did not work and hotel refused to address”

“AC worked well. The room could have been cleaner. It was ok.”

“The hotel is in remodeling state. Most of floor and wall are covered. It has strong smells of model and weed in the elevator. Don’t feel so sfae.”