Hotel vicino a Vino Veritas Cellars - Cleveland

“The air does not turn off. We were awakened at 3 am with the room at 76 degrees. The air was set at 68. All it could blow was warm air. It continued to blow until and eventually it was up to 79 degrees. Thankfully we had to be to the airport at 6 am we didn’t notice it get any hotter. As we got ready at 5 am we had to keep the hall door open to at least get some cooler air in the room. This was not due to outside being hot/humid. The high during the day was in the 70’s. I would never...

“attentive staff, good food, great view of the lake”

“My daughter and I booked a stay here for a night in Cleveland, OH. I did not feel comfortable staying alone with my daughter in a room in this house and we left and booked another hotel. If I was with my husband - I would have stayed. But it was just us 2 gals and my daughter is 14. Overall Pros: Parking right on premises Interesting area Great for larger parties Craig was quick to respond when we asked for early check in. And quick to help us get in when we couldn't get the door code to...

“Clean room”

“The bed was comfortable and parking was accessible.”

“Location was great ! Staff is very friendly .”

“good stay one night for the money value”

“Great location for a concert at Browns stadium! Hotel was spotless and spacious and staff was friendly!”

“This site was acceptable, but definitely not up to Marriott standards. When we arrived the room only had one towel (there were two of us), and had no shower gel or hand soap. We went a day and a half with no hot water after being promised it was being fixed. We ended up changing rooms after a search for a room that did have hot water. Then the internet went out and was still not working properly four days later. We were informed at check-in that room service was done every other day, but during...

“The property best feature was it's location downtown a proximity to sports venues and the casino. The room was very large and would have great for an extended stay. It was very confusing how to get into the bldg and very unusual set up for desk.”

“The staff were polite and helpful. The property was clean but needs some TLC. Walls are a little thin so we heard lots of kids in the hallways. We didn’t try the cafe downstairs. Served our purposes for a one-night stay.”

“ The breakfast was very, very modest.”

“The staff were amazing! The walls are so very thin that I could hear every single word the upstairs people and the people next-door to me were yelling at their children. I could also hear the TV shows. The fan and air-conditioning unit does not stay on no matter what I tried to set it on, it just comes on intermittently. It was an absolutely terrible night of sleep.”

“This all-inclusive hotel fell well short of expectations. The room, including the bed, was noticeably dusty, which triggered ongoing sinus inflammation throughout my stay and made it hard to relax. Basic amenities were lacking too—the towels provided had visible holes, the sink in the room was leaking as well and no drinking water was left in our room, which felt unacceptable for an all-inclusive package. The food quality was also poor, which was a letdown since dining is usually a highlight of...

“The hotel needs better cleaning of hall and room carpet, drapes and window treatment are tired. Wall couch was ???”

“Very very upset. Paid almost $400 for a night stay here and our bedding had stiff stains on both beds, pillows and there was dirt or somethimg looking like dirt on one of the beds bedding also.”

“Nice place. Good breakfast. David was helpful at the front desk.”