Hotel a Viola

“Room was spacious, and the late night staff was super nice!”

“1. The staff person was sleeping and thought it was morning but it was actually evening. 2. I do not think the room was cleaned ever. Everything is dirty and disgusting. 3. No towels and would not think it would be properly cleaned..”

“Friendly atmosphere and staff. Lots to see and do! A bit outdated so must be ok with a outdoorsy/rustic feel.”

“Stayed at this hotel because the reviews were promising. When I arrived, the building was a little run down and the man behind the counter was nice and inviting, however I had to ask for my room to be switched 4 times as the family above me room had their kids just running around and banging making noise. he kept saying he called to let them know to be quiet, but he in fact never did. I slept a total of 3 hours the whole night because of the kids. the next day when the receptionist was changed...

“Buon hotel, comodo per visitare il vicino outlet Woodbury Common”

“Scelto come tappa intermedia nella discesa tra Niagara e New York, anche per la vicinanza al gigantesco (e conveniente rispetto ai prezzi italiani…) outlet di Woodbory Common. Reception deprimente. Due palazzine a piano singoli e una palazzina a due piani. Tipico da serie telefilm 😅… Colazione pessima … Personale che si dà fare con quel che ha.”

“La struttura ai trova in una zona tranquilla da dove si puo raggiungere in circa 40 minuti New York con la macchina . Il parcheggio è comodo e c'è sempre qualcuno in reception che gentilmente è li ad assisterti se necessario. Le condizioni generali dell'hotel non sono ovviamente eccelse,ma quando si cerca il risparmio ci si deve aspettare che non si spicchi nelle cose che normalmente rendono un soggiorno piu costoso. Le stanze vengono rassettate ogni mattina e nonostante ci sia scritto chegli...

“Old carpets, people hanging out at entrance and smoking, poor cleaning”

“Nice hotel, comfortable and clean ”

“The room was clean, but the air conditioning was very loud and disrupted our sleep. The body wash dispenser in the shower did not work. The breakfast room was so overcrowded on our second morning that we just walked away. There is only one coffee machine, and we could not get close to it. This hotel rents to large bus tours that overwhelm the place. We will not stay here again.”

“Beautiful location and good property for YOUNG, ATHLETIC folks able to navigate the hills and distances between venues. Not so good for those with disabilities or just tired old knees, hips and hearts! Doors very heavy and w/o automated openers, shower floors very slippery, only two USB outlets in room, and NONE in bathroom. No easy way to get from Parking Lot to Lobby, and no cart or van STAFF TO ASSIST! Property is lovely, but I stayed an extra three nights to enjoy the resort. It was a...

“Room sensotturn on lights in the middle of the night - very disruptive”

“Trying to check in after a long drive I waited for a half an hour at the front desk, wondering if anyone was working there. Finally someone showed up. There was another couple waiting there too. It was around 7 at night maybe you need someone to stay at the desk at all times for any late arrivals. Coffee needs to be improved,, tastes old not a fresh brewed at all ,, it needs to be upgraded. The rest of the breakfast was very nice. Fresh fruit other than bananas and oranges would be a plus. ...

“We checked in on a very busy weekend. Rates were double normal because of the big event nearby. On Day 1 of our weekend thet had run out of coffee beans for coffee. A big loss for breakfast! The response was, More should be here Tuesday. We have Decaf. This continued the weekend and finally Monday they had beans as we checked out. If you are charging a premium rate, you should provide premium service. Someone could have gone to the grocery story a mile away na d bought beans! I was...

“Floor 2 under construction, which closed the fitness center and caused some noise.”

“I didn't like that the mattress was very old with springs and uncomfortable. The bed sheets looked worn out, rough, itchy and a stall smell on the sheets. Everything was very old. The only thing new and nice was the bathroom. I could hear the the other persons talk, sounds, doors, thin walls. I asked about the pool that its advertised, I was told that there hasn't been a pool for 3 years now. That they have not been able to take down the old ones. What I liked was the view and that they offered...

“sll good”

“Sparkling clean. Helpful and friendly staff.”