Hotel vicino a West Geauga Commons - Novelty

“Room felt damp - sheets and pillows always felt like they were cold or damp an even when turning the AC off. No spare toilet paper or tissues we only stayed for 2 nights.”

“The staff was tremendous. They had a burst pipe of some sort and had the plumber on site when I checked in around 5-6 PM. The water was shut off at that time. They calmly explained what had happened, what they had done about it, and the estimated time the repair would be complete. When that happened, earlier than the estimated time, they notified the guests. It was a really good piece of work by the staff!!”

“Tutto ottimo!”

“They advertise hot breakfast with pictures showing eggs and sausage or bacon on website but all they had was cold cereal, bagels and oatmeal. Very deceptive the way you show pictures of hot breakfast with eggs and proteins but this is not the case. Not even a waffle machine. I feel like we were decieved I enclosed a picture you show on your website. False!”

“Good service”

“Very good.”

“Many restaurant available in the same parking area so you can have every day a different food experience. ”

“Hot tub was great a lot of hot water for hot tub and showers. Plenty of towels quick and easy check in”

“Worst hotel I ever seen in my entire life.. Wow we not gonna begin to discuss the drug and prostitution activities wow!!!”

“Hotel was clean, staff was friendly. You don’t need to hang out for the free breakfast to meet other folks. Just stand and wait for the one and only elevator, which is slow and small. Stopped on our floor twice carrying folks down from higher floors. Too full to get in, we just waited, and waited and waited for it to return empty. There’s another elevator but it’s broken”

“Very positive! Hotel is clean and comfortable.”

“Very average”

“Our room smelled like sewage, also our shower leaked through the door and we had to clean up a big puddle of water that went outside of the bathroom and into the main room.”

“This has been my go-to for about nine years when visiting family in the area. It’s clean, friendly, convenient and also has a great breakfast!!!”

“Very bade”

“Breakfast was good and plentiful. Gardens around the property well maintained. Room layout was very poor. TV in a very awkward position. Room service was good. Property looked a little beat up, for a Marriott.”

“Clean room, good for a short stay, close to shopping, restaurants.”

“Motel molto carino, personale gentile e accogliente. Unica cosa negativa il WiFi a pagamento e la mancanza della dropbox key. Dovevamo partire alle 6 di mattina e la reception era chiusa così abbiamo dovuto telefonare e perdere mezz'ora sul nostro itinerario. Per il resto motel molto bello, camera pulita spaziosa. ”