Hotel vicino a West Geauga Commons - Novelty

“We had some unexpected issues with the room not matching the booking (which was done through a 3rd party, not directly with the hotel), but Jenny stepped up and saved the day. She was able to accommodate our needs, and was super friendly and helpful. The hotel was clean, food was good, beds were comfy. We had a great stay, and really appreciate the "above and beyond" from Jenny.”

“Very positive! Hotel is clean and comfortable.”

“Staff was amazing, rooms were clean, pool area was clean and had adequate seating options and free breakfast!! Would definitely stay again!! ”

“Many restaurant available in the same parking area so you can have every day a different food experience. ”

“The room was clean. They accommodated my early check-in and late check-out.”

“Staff were great all very nice and helpful ”

“Clean, well-maintained hotel. Breakfast was not fantastic, but certainly more than adequate. Room was very pleasant. Staff was nice!”

“Breakfast was great. It was quiet and I felt safe ”

“Loved the area, shopping restaurants. Not a great bed.”

“Room and hotel were very clean. Staff was exceptional and very responsive.”

“Clean rooms attentive staff ”

“Staff manager, Mr Pittman and the staff were very pleasant and attentive!!!”

“The staff was wonderful! When I pointed out that Expedia screws up our resevation for three for two bed stay, they did not charge extra by still gave us the beautiful room we had reserved, as well a the taster Sunday brunch! Vry understanding and desirous to make us comfortable-even helped take our bags to our rom!!”

“The staff was amazing, from the front desk clerk to the women in the breakfast area.”