Chalet a West Knoxville

“Breakfast was great”

“Great stay! Clean room”

“My daughter had to attend her orientation at southwest college. The hotel was really close to college and everything was perfect”

“Very nice, clean & affordable. The gentleman who assisted with check in was so incredibly sweet & genuine. It was during a time frame where everyone seemed to be checking in at once. He maintained his sweet & professional attitude the entire time. He didn’t miss a single stride & everything went smoothly. Beautiful deescalation! “Entitlement” was the issue for the rude & demeaning individuals. They were mad due to several others checking in ahead of them. I wish their money had simply been...

“I liked the continental breakfast to get the day started. Parking was fine. Room smelled moldy and musty, like old rug and old furniture. Lighting was terrible, not bright enough to do my make up or read. Terrible light in the bathroom, hard to use shower with a 20 watt bulb, that’s what it looks like. Shower was dirty in the cubbies for your soap😊, etc Yuk! Shower had a hole behind the shower head in the wall. Creepy. It was fairly quiet, A/C was good. Bed was hard, better than too soft but my...

“Alijah at checkin was wonderful- so friendly and helpful! Room was clean and updated. Maid service was fabulous. Breakfast was wonderful. Two thumbs up!!”

“Bed was very uncomfortable and one of the beds was broken when we checked in but it wasn’t too terrible to where we couldn’t sleep”

“Muy buen servicio”

“Loved this suite! Very clean, well stocked and there was a very nice breakfast with hot coffee and plenty of choices. Very pleased with my stay! Excellent property!”

“Great property.”

“Perfect location”

“Upon arrival we were given a room that had no privacy curtains, after I was escorted to a room that had privacy curtains (to make sure I knew what I was talking about) we were given that room to stay in. Basically clean and only had that minor smell of damp and mold that old hotels have. However, after settling in we discovered that the bathroom sink had a backup problem. Since it was now midnight, and we were exhausted, we opted to deal with it and promptly left the next morning. I know the...