Hotel a West Knoxville

“Clean property. Excellent staff. Very helpful. Breakfast was good. Pool was under construction and not in use. Rooms were clean and comfortable.”

“Bed was very uncomfortable and one of the beds was broken when we checked in but it wasn’t too terrible to where we couldn’t sleep”

“Had never tried this hotel but I was impressed! We arrived too late, but the pool and hot tub looked amazing, and the staff was awesome—so friendly and helpful. And one of the best hotel breakfasts I’ve seen! Would definitely book with them again.”

“We were pleasantly surprised. Staff was great when we checked in. Our room was spacious and very clean! Love that the floors weren’t carpeted. We will be staying here again.”

“I liked the continental breakfast to get the day started. Parking was fine. Room smelled moldy and musty, like old rug and old furniture. Lighting was terrible, not bright enough to do my make up or read. Terrible light in the bathroom, hard to use shower with a 20 watt bulb, that’s what it looks like. Shower was dirty in the cubbies for your soap😊, etc Yuk! Shower had a hole behind the shower head in the wall. Creepy. It was fairly quiet, A/C was good. Bed was hard, better than too soft but my...

“Great stay! Clean room”

“Very nice, clean & affordable. The gentleman who assisted with check in was so incredibly sweet & genuine. It was during a time frame where everyone seemed to be checking in at once. He maintained his sweet & professional attitude the entire time. He didn’t miss a single stride & everything went smoothly. Beautiful deescalation! “Entitlement” was the issue for the rude & demeaning individuals. They were mad due to several others checking in ahead of them. I wish their money had simply been...

“Staff was kind and welcoming and extremely helpful. Breakfast was always amazing, the hotel smelled so good right when walking in, like a spa. Pool was clean and nice and kids loved hanging out and swimming … area felt safe, well lit, close to restaurants and stores. We would definitely stay again. Staff was super accommodating and went above and beyond.”

“This is my go to when staying in Knoxville. The entire staff is very helpful and friendly. The breakfast hits the spot.”

“Room was fine. Mattress, in plain English, sucked.”

“Good location”

“It was a great, clean, affordable place to stay and I wouldn't hesitate to book there again.”

“My daughter had to attend her orientation at southwest college. The hotel was really close to college and everything was perfect”

“Perfect location”

“The staff were so friendly and helpful! Breakfast was great, beds were comfortable and the location was convenient. Will definitely stay again!”

“The laundry room only took coins. It would be nice if they had a digital payment option. They only clean room after 3 day stay which is fine, but they forgot to stock us back up with towels and toilet paper. Staff was friendly and breakfast was good.”

“Overall great value. Staff were super friendly and accomodating. Only issue was that my bedsheet blanket had stains that were a bit unsightly. This was the only issue affecting my rating. All esle was great.”

“Although the room was renovated, there was still drywall, dust along the baseboards and especially in every corner. I don’t know why they couldn’t have put a tall rack by the sink for a hand towel to dry your hands while they were doing the renovation. They make no effort to clean up the floors and people have to walk through a construction area at times to get to the elevator. The pillows were really horrible, the sheet on my bed was stained so I’m glad I brought sheets with me. There was a...

“The property was very clean and the staff was very helpful. Very easy access with plenty of parking.”

“Great property.”