Hotel in zona Westminster, London

“I really like this location and pool ”

“The toilet was clogged when we got there and they just brought me a plunger to plunge it myself because it was after 6pm and there was no maintenance person on site at that time. The ventilation system was also very loud and we had trouble sleeping because of it. ”

“The pool was great but if you are bringing your kids to use the water slide make sure they are 48inchs tall or they cant use it found out the hard way and my son was very disappointed.the web site does not have this information when booking.”

“Amazing ”

“per il prezzo pagato non posso lamentarmi”

“Staff were very customer service oriented.”

“Place was clean, staff were friendly and the pool was warm ”

“Honestly the nicest hotel I've been to in London, staff is very friendly and the room was immaculate. I'll definitely be back in the future”

“Do yourself a favour and avoid this property at all costs. This is not a hotel it feels more like a cheap motel. The room was absolutely unacceptable and clearly not properly cleaned. The bed felt dirty, and the sheets didn’t smell fresh. There was someone’s hair on the bathroom counter, the shower had visible mould, and the shower curtain was filthy. There was also garbage left on the dresser, and when we opened the pullout couch, we found a used, dirty paper towel underneath. To make matters...

“5 huge pot holes when you first pull in. Looked like they just slapped some paint in the halls and called it a day. Went to pull out the couch bed for my Children and the mattress was upside down absolutely no sheets on it. Stained all over the bed. AND looked like poop or something stuck on the mattress. (Family room) My mom was down the hallway in a different room. And there was a COCKROACH crawling on the desk. Will never book there again ”

“No pool ”

“Giusta posizione, sulla strada ma non rumoroso. Motel ben tenuto, pulito. personale gentile e disponibile. Stanza spaziosa e letto comodo. Prezzo interessante. Tornerò di certo. ”

“the internet did not work, the TV did not work, there was stains on bedding and towels. Mold on one of the beds, Constructions outside disruptive all day,”

“The view from our 5th floor room was overlooking the roof of the shopping center. Not a good view, especially for a hotel that talks about its lake view!”

“Everything you needed was there!”

“Fairly new hotel so everything looked great.”

“The room was clean. When we checked out the pool upon arrival, we were very disappointed to find it smelling ALOT like bleach. Therefore, did not use it. Also, it would have been nice to have a table in the room. ”

“Breakfest was more than adequate,very enjoyable stay”

“Employés très dévoués et agréables. ”