Strutture Iberostar a Cancún

“I went into this stay expecting a high-end resort experience, and that’s not quite what I got. Iberostar Selection Cancún is fine, but it didn’t feel like the premium property it’s marketed as. The staff was hit or miss. Some members were genuinely helpful and made an effort, while others made me feel like an inconvenience when I asked for anything. That inconsistency was frustrating, especially at a resort positioning itself as upscale. My biggest takeaway, though, was feeling like I was seen...

“Si son 3 personas asignan una habitación con 1 cama y un sofá sin preguntar, aun y que hayas solicitado 2 camas. El sofá estaba en PÉSIMAS condiciones, ni lo podían sacar sucio a más no poder. Al ver que no podía un huésped dormir en el piso trajeron otro sofá, aparentemente nuevo pero lo más incómodo del mundo. Al personal del servicio selecto ni le preguntes nada, te responden que para eso hay otras personas y se portan pésimo. El hotel es muy lindo y el personal de restaurantes son muy...

“Everything was good, we had a great time. End up getting an extra day.”