Iberostar Selection Cancún - All Inclusive ha una piscina?

Sì, la struttura dispone di 9 piscine all'aperto e una piscina per bambini.

Gli animali sono accettati presso Iberostar Selection Cancún - All Inclusive?

No, questa struttura non accetta animali domestici.

Quanto costa il parcheggio presso Iberostar Selection Cancún - All Inclusive?

Il servizio di parcheggio non assistito e con servizio di ritiro e riconsegna auto è gratuito.

A che ora si deve eseguire il check-in presso Iberostar Selection Cancún - All Inclusive?

Orario del check-in: 15:00-24:00. Il check-in posticipato è disponibile con orario limitato.

A che ora si deve eseguire il check-out presso Iberostar Selection Cancún - All Inclusive?

Orario del check-out: 11:00. Il check-out posticipato è soggetto a disponibilità dietro pagamento di un supplemento.

Iberostar Selection Cancún - All Inclusive offre il servizio navetta per l'aeroporto?

Sì, è disponibile una navetta da e per l'aeroporto a pagamento su richiesta. Si applica un supplemento di 700 MXN a persona.

Iberostar Selection Cancún - All Inclusive offre opzioni all inclusive?

Sì, la struttura offre un piano tariffario all inclusive. Cibo e bevande sono inclusi, inoltre potrai praticare attività come calcio, tennis, acquagym e altro ancora.

Dove si trova Iberostar Selection Cancún - All Inclusive?

Questo resort a Cancún si trova sulla spiaggia, a meno di 10 minuti a piedi da Centro commerciale Kukulcan Plaza e Spiagge della Zona degli Hotel. La Isla Shopping Mall e El Parque Nacional Costa Occidental de Isla Mujeres, Punta Cancún y Punta Nizuc si trovano ugualmente a meno di 2 km di distanza.

Iberostar Selection Cancún - All Inclusive - Nuove Recensioni, Prezzi e Offerte per il 2026

2/10 Terribile

Sandipkumar

Viaggio con la famiglia

11 gen 2026

Non mi è piaciuto: Pulizia e servizi

The pool floor desperately needs to be fixed. Food needs more vegetarian options. I think they have the wrong impression about vegetarian food. What they have is nothing.

Soggiorno di 5 notti a gennaio 2026

6/10 Soddisfacente

Filipe Lopes

Viaggio con la famiglia

9 gen 2026

Mi è piaciuto: Pulizia

The beach is absolutely beautiful. The hotel is also beautiful. The food and drinks definitely not the best and service was very slow. We had a great time as a family, but I definitely expected better food quality, and better service.

Soggiorno di 9 notti a dicembre 2025

10/10 Eccellente

Sonia Veronica Alvarez

Viaggio con famiglia e bambini piccoli

9 gen 2026

Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura

Excelente atención

Soggiorno di 3 notti a dicembre 2025

4/10 Scarso

Christopher Leitao

Viaggio con famiglia e bambini piccoli, Viaggio con la famiglia

8 gen 2026

Mi è piaciuto: Pulizia

Non mi è piaciuto: Servizi

For this price point, the overall hotel was lacking. We have stayed at several other hotels on the cheaper and higher end in the area and this just did not meet any of our (group of 8) expectations. The activities both day and night were lacking. Unlike other resorts we did not feel like the staff (despite a few) really went out of their way to say hello or check in on how things were going. However the very last day there was a noticeable change in all the staff's treatment of all guests. There was a strong presence of more management around. I do wish that would have been the case all week during our stay. Most days no one said a word to us at breakfast and on our last day we must have had 10 people ask how we were and how they could help us. I do want to mention the staff members that did take the time to connect with us during our stay - the day time entertainment team members were super nice - esp Jimmy who remembered our names and where we were from after just the 1st day and went out of his way to say hi to us. Raul at the bistro was fantastic, Roger at the El Maguey was great for lunch. Also, Santiago and the entire swim up bar staff was the best part of our stay. We did 2 nights in the regular building and 3 nights with swim out rooms and they were so much better. They are way more expensive, but we did think it was worth it as the rooms have a better layout, views are amazing and the seating area was great. All in all I would not go back here.

2/10 Terribile

kevin

Viaggio con famiglia e bambini piccoli, Viaggio con la famiglia

6 gen 2026

Non mi è piaciuto: Pulizia e condizioni e dotazioni della struttura

Limited space, otherwise I’d write a book of a review. The rooms we booked were unavailable. They put us in two kings for 6 people. Told us they’d get us the correct rooms when available. 2 of our kids had to sleep on cots. Then they gave those rooms promised to someone else. Finally got in them after 2 days. No discount or refund. Restaurants have no availability. Always full. They send you to the buffet. Hotel rooms old, dark and dirty. No chairs available on beach or at pool. Always occupied by people’s items but no actual people. Buffet food okay but not great. Limited staff. No ice cream bar outside. It’s closed. Staff gives you different answers about everything. Late check out is 15 dollars per room per hour. Only 3 elevators for entire hotel and no stairs. Stairs are emergency exit with alarm only. Filtered water in large glass bottles. Bring your own water bottle. Air conditioner is very loud in rooms. Keeps you awake at night. There are plenty of other hotels in Cancun. Do not stay here no matter how good of a deal you might get. Trust me on this. They are trying to cut too many corners to save money. Also the pool is cold. Heater must be turned off.

Soggiorno di 5 notti a dicembre 2025

2/10 Terribile

DAVID

Viaggio con la famiglia

6 gen 2026

Non mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura

Worst hotel I have ever stayed at in my whole life. Was booked for 5 nights, left after 2 nights when the AC broke down in our room. Its a 1 star hotel marketed as a 4 star hotel. Food was unedible. Avoid at all costs.

Soggiorno di 5 notti a dicembre 2025

8/10 Buono

Daniel

Viaggio con la famiglia

6 gen 2026

Mi è piaciuto: Servizi

En términos generales el hotel y la experiencia fue muy buena. Sin embargo hay aspectos que considero pueden mejorar sin mucho esfuerzo para ser mejores aún 1- más personal en las estaciones de comida y organizando los espacios comunes del hotel. 2- la piscina infantil (la razón de haberlo elegido) no la pudimos disfrutar porque es extremadamente fría. Deberían temperarla como hacen con la piscina principal. 3- el parque infantil está muy deteriorado hasta el Punto de ser un riesgo para los niños. Huecos, piezas caídas y oxidadas. 4- aunque comprendo la dinámica de los restaurantes por orden de llegada (sin reserva) no es lógico que haya una lista de espera habiendo mesas vacías y cuando quieres sentarte te dicen que están full. El sentimiento percibido es de indisposición. De resto; excelente ubicación, área de playa, la comida es buena Y variada.

Soggiorno di 3 notti a gennaio 2026

4/10 Scarso

Pravina

Viaggio con la famiglia

6 gen 2026

Mi è piaciuto: Pulizia

Non mi è piaciuto: Servizi

Hotel is good but food, service is a big problem

Soggiorno di 4 notti a dicembre 2025

8/10 Buono

Saurabh

Viaggio con la famiglia

5 gen 2026

Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura

We stayed in an ocean-facing room with a balcony, which was absolutely beautiful. The resort occupies an excellent location right on the beach, boasting white sand and turquoise blue water. During our stay, we did not encounter any seaweed. The standout feature of the resort is the large infinity pool with a bar, which was a highlight for us. The property offers a variety of activities and nightly shows, providing good entertainment options. However, our experience with the all-inclusive food was mixed. We had one vegetarian guest in our group, and the vegetarian options were quite basic and limited. There seemed to be a lack of understanding of vegetarian cuisine. Additionally, getting onto the waitlist for specialty restaurants was nearly impossible unless you arrived before 6 PM. The guest service did not always meet expectations. At times, staff were rude and lacked empathy, especially when handling requests that fell outside their routine. The approach felt more like they wanted to dismiss the request rather than create a pleasant service experience. Overall, while the resort offers some excellent amenities and entertainment, there are areas, especially food variety and guest service, that could be improved.

Soggiorno di 6 notti a dicembre 2025

2/10 Terribile

Arpita

Viaggio di gruppo, Viaggio con la famiglia

4 gen 2026

Mi è piaciuto: Condizioni e dotazioni della struttura

Non mi è piaciuto: Servizi

No food options for vegetarians. Talked to the chef and he showed me salads. After paying these much who wants to pay for the salad. Completely rip off. The staff for the activity also gave wrong information and when we went there no one did it. Rude staff.

Soggiorno di 4 notti a dicembre 2025

2/10 Terribile

Kazumasa

4 gen 2026

Non mi è piaciuto: Servizi e condizioni e dotazioni della struttura

We stayed at the pool villa, but the facility was unprecedentedly poor.. the toilet got broken every morning and the ceiling fan was also noisy and looks like it will fall off soon. The service was good but considering the price and being high star hotel, we are very regretted to choose the room/hotel.

Soggiorno di 5 notti a dicembre 2025

8/10 Buono

robert

Viaggio con la famiglia

3 gen 2026

Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura

This was our 5th trip to Cancun over the holidays and our first time at Iberostar. Overall, the accommodations were average. The buffet was OK, compared to others, but the service at times was lacking. One standout was the restaurants, they were top notch. That said, make sure you get there early to put your bar on the list as they don’t take reservations. The pools were clean but again, the service was lacking. If you wanted food or drink you were better off going to the bar on your own. Not a big issue but for what we paid we expected more. The biggest pro, which we loved was access to the beach. Located immediately behind the pool it was easy to jump between the two. Our teenage girls loved this setup. Also, not having to fight for lounge chair was a bonus. Finally, they could use more than one location for coffee. The cafe is nice but gets crowded, especially in the morning. They may want to consider a few self serve coffee stations throughout the resort. This would be a big win for those just looking for their morning caffeine.

Soggiorno di 5 notti a dicembre 2025

10/10 Eccellente

Roxana

2 gen 2026

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura

Nice

Soggiorno di 4 notti a ottobre 2025

10/10 Eccellente

AZUMA

Viaggio di coppia, Viaggio con la famiglia

2 gen 2026

Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura

大きなホテルで客室も多いので良いサービスを受ける事ができるのか心配しましたが、スタッフ数が多くとてもフレンドリーで丁寧なサービスを受ける事ができました。

Soggiorno di 4 notti a dicembre 2025

8/10 Buono

Gennady

Viaggio con famiglia e bambini piccoli, Viaggio con la famiglia

2 gen 2026

Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura

Good room after I had to pay more money to upgrade. The original room was not good at all. The staff for friendly and very nice. The resort credit system, you MUST CHANGE. The fact that you require customers to spend additional money ($100 spend to receive $25 credit) is absurd. What's the purpose of offering resort credit? The food was good. Overall very accommodating and nice.

Soggiorno di 7 notti a dicembre 2025

10/10 Eccellente

Erin E

Viaggio di gruppo, Viaggio con la famiglia

31 dic 2025

Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura

Great stay. Great staff especially the bartenders and day time activities crew!!!

Soggiorno di 8 notti a dicembre 2025

10/10 Eccellente

Nathan

Viaggio di coppia

28 dic 2025

Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura

The staff are nice and aren’t pushy. Great customer care. The room is nice but could be cleaner on the blinds, the outdoor section. The beach and sand quality is amazing. There aren’t any hotel next to it so it feel private and not crowded.

Soggiorno di 3 notti a dicembre 2025

10/10 Eccellente

Robin

28 dic 2025

Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura

Room was amazing. We had the family suite on the 5 th floor. Room was cleaned everyday exceptionally. The resort is beautiful and big. We were there for six days and it was the best Christmas ever. They went all out and Santa made time for every child there with pictures music and a gift for ever child. Iberostar is a 5 star in every aspect. Food pools staff and the whole environment. Will definately be staying there again.

Soggiorno di 6 notti a dicembre 2025

10/10 Eccellente

Diego Alejandro

Viaggio di coppia

27 dic 2025

Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura

Excelente lugar

Soggiorno di 3 notti a dicembre 2025

4/10 Scarso

Sameer

Viaggio con la famiglia

26 dic 2025

Mi è piaciuto: Pulizia

Room and amenities were good. Only issue (and for me a big one) was ability to use restaurants. We were there for 4 days and were not able to get to American Bistro, Italian restaurant or hibatchi. It was buffet for lunch and dinner. After first day or so was soooo boring. I went to guest services also but they were not able to help as there was no reservation system in hotel app or otherwise. Every time we went to restaurant front desk, we were told that all tables for the day were already booked and there was no space left in waiting list too. All in all, decent hotel but food / restaurants are mismanaged. I would not go here again.

Soggiorno di 3 notti a dicembre 2025

8/10 Buono

Venumadhav

Viaggio con la famiglia

26 dic 2025

Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura

Good sea view room, regularly cleaned and taken care off

Soggiorno di 4 notti a dicembre 2025

4/10 Scarso

Meraj Asari

Viaggio con famiglia e bambini piccoli

26 dic 2025

Mi è piaciuto: Pulizia

Average resort. Food selection and drinks were horrible. Star Camp staff were super nice and the kids loved their activities. They upgraded our room for free which was nice.

Soggiorno di 4 notti a dicembre 2025

10/10 Eccellente

Ivona

Viaggio con la famiglia

25 dic 2025

Mi è piaciuto: Personale e servizio e servizi

Water too cold

Soggiorno di 5 notti a dicembre 2025

8/10 Buono

Shanthi

Viaggio con la famiglia

23 dic 2025

Mi è piaciuto: Personale e servizio e servizi

The buffet did not accommodate international cuisine. After 2 days we were tired of the same options. We were a party of 10 and actually ordered Indian food from a restaurant. Other than that everything else was exceptional

Soggiorno di 5 notti a dicembre 2025

6/10 Soddisfacente

Dylan

23 dic 2025

Mi è piaciuto: Condizioni e dotazioni della struttura

Staff was very nice! Other than them trying to sell me something every hour which was a bit annoying. Also caught some bad food poisoning from the buffet. Other than that our stay was okay

Soggiorno di 6 notti a dicembre 2025

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