Hotel a Ace

“One of the front desk staff couldn’t have been any worse. An old lady, called Pati, was just plane rude and disrespectful.”

“Todo excelente”

“They had no hot water throughout the building so we had to cancel our stay ! Front desk lady was sweet but not at fault for what was going on !! Maybe next time all will be better!!”

“Excellent Staff and room. I shall stay again”

“This property is horrible!”

“Ok for a low budget hotel, but….as a woman traveling alone and at night, security was very concerning. There was a strange man in the (very small) lobby when I arrived, not necessarily a problem. However, the clerk verbally asked for my phone number without offering a piece of paper to write it down. I didn’t want to repeat my phone number with a strange man within ear shot who saw me arrive alone and after midnight. Clerk was apologetic when I made her aware, but it did make me anxious for...

“Sketchy checking in, no one is ever at the front they leave a list of numbers to text for help, it’s like someone living there managing the place with babies and kids everywhere. Room was already booked so they had to give us a different room with less features. They do not clean your room multiple night stays, they don’t issue more towels, I’m a big girl and we were denied. The room smelled strongly of some kind of fume smell there were bugs on the floor and they also say you have to supply...