Hotel a Ashland

“The hotel needed better management as far as cleanliness and they lack the ability to make the guest aware of their amenities. We were looking forward to using the pool but they fail to mention that the pool wasn’t available due to maintenance issues. This was disappointing and I had to ask if they could accommodate us in anyway and the front desk had no suggestions but for us to stay at another Fairfield 20 miles away.”

“Pool was closed most of the time. Breakfast was cheap prepackaged snack cakes. Room was fine.”

“I booked a king all they had was a full they said both of them cost the same amount and gave me a full although I booked a king online through Expedia. The pool is dirty. They accused me of stealing the towels and smoking in the room refused to give me my deposit back I will never stay here again.”

“We checked in and went straight to dinner when we returned the TV's wouldn't work. When we asked about it the ONLY person on duty tried getting them fixed but was completely clueless. She said that she would put us in another room but it would take about 30 mins, so we didn't shower or unpack. Almost 2 hours later they finally called and said the room was ready. Once we moved and got ready for bed we found out that the Sleep Number beds wouldn't work. One side was full of air and the other was...

“Very clean big rooms!”

“Great staff”