Resort con appartamenti a Basso Alabama

“Things did not go as plan. I got the insurance for my trip thankfully but I was told upon check-in that I did not have a room because someone checked me in earlier and my trip was canceled. The FDC went to the back “got my booking situation” then gave me a room they had available, this is what I was told it was supposed to be a different rate and everything. It was not I just got off the phone they charged the the same amount and said my booking was never cancelled eventhough I have the emails...

“Nos gusto”

“The front desk was greatly understaffed when a bus load of seniors arrived to check in. There was only one young man working and he was overwhelmed so the process was painfully slow for those of us waiting to check in after that group. When a manager (?) finally showed up, she started quizzing the young worker instead of jumping in to help. As far as the room goes, I suggest asking to be in the back building unless you want to start smelling the breakfast being cooked at 6am. Lastly, checkout...

“It was amazing would definitely go agian”

“Great staff and spotless rooms..”

“Helpful staff. Great location. Beautiful hotel. Pool was never open when we were there.”

“We only had a one night stay over at this hotel, but it was well maintained. The front desk staff was friendly and check-in went fast & smooth. The room was nice and clean and would definitely consider staying at this property again!”

“Clean, updated, helpful staff”

“We stay every year. We travel from North Carolina to Alabama or a family function. The manager Lisa knows us very well and the service never changes. Will recommend any family to stay at. The staff is always willing to help and the room are always clean and comfortable.”

“Great time”