Hotel a Bernhards Bay

“casino”

“Very nice and quiet. Rooms are very welcoming.”

“Everything about this property was perfect. The on-site restaurant bar was excellent. Food, drinks, staff were exceptional. Highly recommend. Would return in future.”

“I loved hot tub and pools. Bath robe and slippers were shortage.”

“I stayed there twice within 2 weeks. First visit the room I booked was unavailable. No reason. The room I was put in the regular air conditioning didn't work. They had a (non-window) portable AC unit on the floor. It was very noisy. Room had coffee amenities but no coffee maker. That took 4 hours and 3 tries to get one. Microwave didn't work; requested one, never got it. Despite all that I booked 2 weeks later because I needed the airport shuttle early the next morning. It wasn't until I was...

“This was an older hotel, that was poorly taken cate of. Our door saw outside light. It was old and not a place I would stay again. The clerk was very plesant. It was near some restaurants, but nothing really great.”

“Clean”

“Room didn't look clean.”

“The room was clean, up-to-date well maintained”

“Room was very clean and the staff was very helpful. Breakfast buffet was delicious”

“Parking was very easy. Charming place to stay. Very quiet. Generous offering of amenities.”

“If you’re looking for cheap and don’t mind mold in the shower it’s ok. Dont like the fact that they won’t go out of their way to provide breakfast to guest that have the book out before 8am. They could at the very least give you a muffin, fruit or something.”

“The property is always clean. It might be a bit dated but it is safe and clean and a great staff. I have splayed here for 10 years”

“Great nice area”

“It’s an older hotel however it was clean and staff were helpful.”

“Great hotel to stay at close to the Syracuse International Airport. The breakfast is nothing great but the shuttle service to the airport is very good. Shuttle service runs every half hour. We stayed at this location on the night of our arrival and on the night before our departure. It is only a 10-minute shuttle ride from the airport.”

“The location, the decor and furnishings, especially the layout of the suite were all good. However, there are several shortcomings that hugely let down the profile of the property (e.g.,upscale restaurant onsite) and hence the guest experience: 1) Housekeeping - it was not spelled out clearly during check in that it was by request only, but mentioned in fine print on the jacket for the access keys, which is easy to miss. There was no literature related to the property in the room (nor was a...