Hotel vicino a Black Cultural Center - Cleveland

“There was NO airport shuttle until mid afternoon! We reserved here because it was stated that there was an airport shuttle. Also no one serviced the room until the second day. Again, for the high price we paid, not acceptable. There were times no one was at the front desk. Anybody can walk in - no security. Terribly disappointed in Marriott!!!.”

“Good hotel. Nuce rooms with kitchen. Perfect for business. ”

“Rooms laid out nicely. Shower pressure and temperature excellent. Very convenient to airport rental car return.”

“Place needs some upgrades. Seems more like a motel , not worth the amount of money charged ”

“We arrived with a power outage. The staff did the best they could. When the power did finally come on the next day, it wasn’t the cleanest. In addition, they are having payment issues with Expedia. Overall, the staff was kind. ”

“Actually had to find different accommodation to power outage from wind storm Property seemed ok & would probably stay again if in the area”

“It was ok, clean but dated ”

“Internet was ok, and free breakfast was a plus ”

“The”

“The gentleman who checked me in was wonderful. The manager was very rude and disrespectful. They put me in a room that was not prepared. Moved me to another room that was already reserved for somebody else then moved me again to another room where the TV wasn’t working the phone wasn’t working and somebody had to come fix everything. This was one of the worst experiences I’ve ever had.”

“Good. Clean. No issues.”

“The hotel canceled my reservation before I even arrived. Because they were overbooked.No one attempted to contact me. Even though the desk clerk said somebody called me. Yet I had no missed calls. They’re liars! I will never make another reservation at this location again!”

“The staff was friendly but the room was bad and the heat could not be controlled the bed was very uncomfortable ”

“Great staff ”

“It was amazing relaxing ”

“I walked in the room. It was filthy dirty. Someone had slept in the bed. It was disheveled. The linens were dirty. It smelled like cigarette smoke and it’s a non-smoking room. The window was wide open. There was cockroaches on the headboard and on the wall I turned around and left as soon right after I walked in. I did not stay here. ”

“Work place clean and well lit. ”