Hotel a Black River Falls

“Staff very helpful”

“Clean quiet rooms, helpful staff”

“Check in was smooth, beds were great. They are remodeling so things may be getting updated, but our bathroom definitely needed work as the ceiling was quite mildewy or something. Could use a bathroom fan too.”

“Excellent location. Excellent price. :-)”

“Great stay! Everything was clean! ”

“The breakfast was very good, with lots of variety”

“Room was clean. Staff was pretty good too. Only problem was the room I booked said “breakfast included”. It was not included. It was 20% off in the restaurant. That was misleading. I chose this place because it had a pool and breakfast included. For that reason I would not stay again.”

“The room is not well maintained. Breakfast is basic and some items were out of supply. The pool and spa are very good.”

“Pool was unavailable, which was rather disappointing.”

“Had to ask for clean linen because the bedding looked dirty and not changed. Pool area was down. So no pool, no hot tub. Wasn’t aware as they never told us. Breakfast they offer is a joke. Everytime I went down they had 2-3 packages of plain oatmeal, barely any milk or cereal and a half loaf of bread that sat there for almost the 2 weeks I had stayed here in total. Half the time the front desk was left unattended and never could find a worker. Place is disgusting. The only positive thing was the...

“I would not recommend this resort to families at all. We paid a good price to stay here and the water park which was set to open at 9am was still not open at 11. A visiting family told us that they had been there for 3 days and this has happened to them each day. The room was filthy! Hair on all of our bedsheets, hair, dirt and crumbs behind each bed, wet sheets for the pull out couch in the dresser with no blankets. Microwave was filthy, stuff splattered all over. Shower curtain was ripped,...

“Room was very clean upon arrival. Breakfast was good, real scrambled eggs, biscuits with sausage gravy, pancakes etc...Beds were comfortable and location appeared safe.”

“This may have been the cleanest hotel I have ever stayed in. It was very well maintained. The staff was very friendly and greeted with a smile. The WiFi worked but was a bit hiccupy. The breakfast was simple but had hot sausage and eggs, cereal, milk, toast, waffles and juice. Apples and oranges too. Simple but worked. I would definitely recommend this hotel. Pool was nice too. Hot tub seemed clean. No smell of chlorine. But seemed clean.”