Hotel a Black River Falls

“They went above and beyond to assist us. ”

“Clean room”

“Wonderful employee at checkin- Jasmine was awesome. Clean and great experience.”

“We ask blanket no actions. Bathtub not clean lots bundle of hairs. Housekeeper not friendly.”

“Guest room was clean and very quiet. Bed was comfortable. Staff was very friendly and helpful in giving directions to our next stop. Breakfast was disappointing. Came down at 8:30 and choices were already gone with no staff refilling empty dishes.”

“Very unique place with great customer service!!”

“Used to enjoy. Now, not so much. Needs lots of maintenance and upgrades. Pool area was closed again. Lounge/bar still closed. Breakfast was not impressive. Room was clean and staff was good.”

“This was by far the best place we found in area for a reasonable price. We’ll be back.”

“Nice stay”

“The pool is out if service. The first floor smells lik pet urine. The first room they gave me looks lik ethe people that were in there just left. The room was not clean. They switched me to another room that smelled like urine. Don't waste your time.”

“The room smelled like a bleach and foul smell. The shower was full of hair had to wash before I could take a shower. We left two days before we were supposed to.”

“The property has a lot of potential, it has a great facility, though seems like lack of staff and maintenance. Front desk staff did not seem very knowledgeable and speaking with 3 different people, we were getting different information each time. Room was not very clean-crumbs on the couch, dirty/sticky fridge, hair/stains/holes on towels, vents looked black. Pools were great but due to them being shortstaffed all pools couldn’t be used. Water in the pools had great temperature. Laser room was...

“Clean room, good service, good breakfast”

“The hot tub is hot, pool was small but nice and clean. Everything was very clean and well-maintained. Breakfast was good: scrambled eggs, bacon, potatoes, fresh pancakes, yogurt, danishes, bagels, oatmeal packets. juice, etc. I didn't go down until 9:45, 15 minutes before they closed breakfast, and there was still plenty of food. Great stay overall!”

“Breakfast was ok but the waffles were really good. Everything else was pretty decent quite large room”