Hotel a Chikuma

“朝食はちょっと物足りない感じがします”

“Beautiful though slightly older ryokan. Owners were absolutely lovely, helpful, very friendly and were great to have a chat with. Due to some communication issues we were unable to organise a meal there, but the owners were very apologetic and offered a free session in the private family onsen as recompense, which was lovely. The home made cookies were also delicious and we bought a box to take with us. This was our first ever stay in a ryokan so we were not quite sure what to expect. But I...

“La struttura inizia a sentire gli anni, carine l’entrata e la lobby. La camera sembrava più bella in foto, così come l’edificio in generale. Non all’altezza di un Wtyndham, ne abbiamo visitati diversi. Scioccante il bagno della camera, sembra quello di una camper o una barca, molto piccolo e tutto di plastica, sembra una cabina aggiunta successivamente alla costruzione delle stanze. Personale molto gentile; management inflessibile nel volerci concedere 1 ora in più al check out, solo pagando 750...

“温泉良かったです”

“女将さん、スタッフの方が皆さん親切で最高の宿でした！！ 食事も素晴らしく美味しかったです。 そして、露天風呂見晴らしも良く良い湯でした。また利用させていただきます。”

“台湾出身のフロントの方が、とても流暢な日本語で対応してくれて、まずは気持ち良かったです。 部屋も古いながら、綺麗に保たれており、広くて滞在し易かった。 次の日の朝食バイキングも種類が多く、とても美味しかった。 メインのお風呂は最高でした．また、是非来たいと思いました。”

“朝食はどれも美味しかったです。 ヨーグルトとフルーツが無かったのが残念でした。この日は長野マラソン開催日だったせいか、フロント前に早朝出発の方にバナナとスポーツドリンクが用意されていてすごく親切だなぁと思いました。 ホテルの温泉も最高でした。 ただホテルの周りに歩いて食事するところが少なく，コンビニが遠いのが残念です。 宿泊される方は到着途中で食事と買い出しはすませてくる事をおすすめします。”

“The hotel room was clean. I asked for the eco service but still didn’t receive towels. At check-in I felt very rushed. As I was entering my information, I was asked for my passport, then in reaching for my passport they wanted me typing my information. Three front desk staff talking and explaining while checking in. Difficult getting a taxi. Anytime I went to the desk I was treated like I was bothering them. After traveling throughout Japan, this is not the hospitality of other top Japanese...

“良いホテル”

“親族の葬儀で泊まらせていただいたが、時間がない中、ホテル内で子供連れでしっかり楽しめる設備(大浴場やラウンジなど)がありました。今度は旅行でもぜひ行きたいと思います。 1点コインランドリーが大浴場が空いている時間しか稼働しないので、夜の時間帯は混んで入れられなかった。会場難しいかもしれないが、コインランドリーは24時間まわせるようにしたほうがいいと思う。”

“The room was clean and comfortable and the staff was super friendly. They don’t allow tattooed people to use the onsen unless you cover them, but the girl at the reception, who was super nice, help me putting the tape on my tattoos and I was able to use the onsen. Good position, close to the Matsumoto Castle and 10 minutes walk from the station. Recommended!”

“緑と山の雪❄の白がありキレイに見え良かったです 空気が澄んでいて気持ちが良かった”

“The location was perfect, right within the walk to the Zenkoji Temple. Quiet at night, we had a beautiful view from our large traditional room with tatami mats and futons. The breakfast was out of this world, Japanese style with 7-8 small dishes, all of them delicious, and served in a lovely traditional breakfast room. Service was outstanding at desk and at breakfasts. Highly recommend this ryokan!”

“Una bella struttura moderna a 15 minuti dal castello di Matsumoto e dal suo bellissimo centro storico. Camere ampie dotate di tutti i comfort. Personale cordiale e disponibile. Per chi giunge in auto, comodo parcheggio all'aperto dell'albergo o uno coperto a poca distanza convenzionato. Per visitare Matsumoto questa è un'ottima base. Colazione abbastanza standard e più in linea con i gusti giapponesi. ”

“Room is tidy and clean, front line staff are kind and helpful with fluently speaking of English.”