Hotel a Concord

“The only thing that wasn’t perfect was that we happened to be there when the pool was closed for maintenance. Other than that, everything was great!”

“Breakfast was very good, rooms were clean”

“Everything was perfect!”

“Yes”

“. ”

“Minimal breakfast items, had to ask for more pillows and blankets, and staff were not friendly at all. The room was not very clean, noise above us until 1 am, and dogs in the hallway barking. Only upside was its close proximity to the airport. ”

“helpful help, nice rooms”

“The staff was awesome. They only had one working elevator and at the end the 3rd floor was not even able to use it. So staying for 8 days we had a lot of stuff and not having an elevator was not a joy. Thank goodness we are young enough to handle all the stairs. They need help taking care of the hallways and stairs area. That was dirty. I accidentally left $100’s of groceries and my collagen in a Hannafords bag in the fridge. I called back at 5:30-5:45 looking for it. They threw me it all...

“Staff was good ”

“I had a fully paid reservation, and at check-in I was asked to provide a credit card for the security deposit, which is perfectly understandable. However, even though I had four different credit cards, from four different networks, none of them worked with the hotel’s POS terminal. The issue was clearly not with my cards, but with the hotel’s payment system. It was 7:00 PM, I was traveling with my three-year-old child, and despite the obvious situation, the staff refused to let me check in. I...

“Good basic stay.”

“We had a great stay at Holiday Inn Express. The ladies at check-in were incredibly helpful and fun, which made for a warm welcome right from the start. Breakfast was fresh, tasty, and everything was kept very clean. Overall, a wonderful experience!”

“We were coming from Canada and the front desk clerk would not give us our reserved room because our passports did not contain visa stamps. The clerk would not accept that Canadians travel visa free to the US. When we asked for the written policy he said it’s on the website. When we saw that it isn’t he said it was given to him verbally by management. Looks like he was making it up as he went. After 15 minutes of arguing, the riled up clerk finally checked us in. ”

“The best beds were super comfortable ”

“Check in took forever as they they training a new staff. After a long trip my patience was a bit thin, just wanted to get in to room and relax vs. standing at the check in counter for 47mins”

“In reception non informano del fatto che una tassa addizionale, chiamata destination fee, verrà aggiunta alla fine: lo si scopre solo se si spulcia nella custodia che mi hanno dato al check in. Inoltre 40 dollari a notte per il parcheggio sono tanti. La risposta dell'hotel è stata che, per essere competitivi com gli altri hotel hanno ridotto il prezzo del pernottamento e spostato il costo in un voce nascosta.”

“The Hotel Concord was a lovely place to stay! Great amenities and the staff was friendly and so helpful. Hot breakfast was served each morning! Something for everyone and hot items were kept at the correct temperature.. The hotel had a great horseshoe bar far socializing! Nicely located within walking distance to restaurants, great shopping and entertainment options!. Will definitely come back!”