Hotel a Concord

“The gentleman at the front desk while we checked in was excellent. Polite and friendly”

“Clean room, comfortable bed, and 24hr coffee/tea available ”

“Room was clean and the staff was great.”

“In reception non informano del fatto che una tassa addizionale, chiamata destination fee, verrà aggiunta alla fine: lo si scopre solo se si spulcia nella custodia che mi hanno dato al check in. Inoltre 40 dollari a notte per il parcheggio sono tanti. La risposta dell'hotel è stata che, per essere competitivi com gli altri hotel hanno ridotto il prezzo del pernottamento e spostato il costo in un voce nascosta.”

“Excellent staff”

“I had a fully paid reservation, and at check-in I was asked to provide a credit card for the security deposit, which is perfectly understandable. However, even though I had four different credit cards, from four different networks, none of them worked with the hotel’s POS terminal. The issue was clearly not with my cards, but with the hotel’s payment system. It was 7:00 PM, I was traveling with my three-year-old child, and despite the obvious situation, the staff refused to let me check in. I...