Hotel a Cross Plains

“Great staff and hotel is clean”

“na”

“Great place”

“Nothing unique, room and bathroom pretty clean. Place to lay your head for the night”

“Clean and quiet. Breakfast included.”

“So much wrong here, the carpets smell so bad and it made the room smell worse. It was suppose to be no smoking but it smelt like a cigar. The beds are NOT QUEEN they are much smaller. We were given 2 towels for 5 guest. When I went to the front desk they told me that they are out of towels I need to check back tomorrow. Which means that the kids had to shower and use hand towels. The morning of check out the breakfast was bad. There was no gravy and what was left at 8am was water in a broken...

“Staff very helpful and genuinely friendly. The room was spacious, clean and comfortable. Will stay there every time we are in town and need a room.”

“The stay was okay. Elevator broken, breakfast was okay. Total visit was middle of the road at best.”

“The room had a smell and decor dirty. Elevator door inside and out of was not clean. The breakfast was horrible, the only thing that was decent was the waffle. Juices watered down and breakfast serving dishes were tore up. Shower had stains and stopper in bottoms of tub was broke. Vent hood broke and had dirty fingerprints on top of ceiling around the vent hood. Overall, I would not return.”

“Expense but nice!”

“This is the second time I have stayed at this hotel. I returned to this hotel because my experience last year was a good one. THIS YEAR: The hallway and elevator lobby of the level I stayed on had a strong smell of deodorizer. However while the room I stayed in SEEMED clean, upon walking into the room, one was hit by a rank odor that I can only describe as akin to being in a sweaty locker room or like a pair of sweaty tennis shoes had been left in the room for awhile. I was too exhausted to...

“Very clean and the staff was very helpful. Bed was comfortable and HVAC worked well. The breakfast was among the very best we've ever had at any hotel. The two negatives were no availability of a microwave even in breakfast area and no make up mirror in the room”

“Excellent service”

“Nice clean hotel”

“Everything was perfect!”

“Staff accommodating-Rooms clean- basic breakfast every morning- plenty of parking Felt safe during my stay”

“Upon arrival, we had no hot water for an entire 6 day stay. Luke warm on most days at best for a few minutes. Reported several times, and this was with a full? Hotel during grad week. We were there for a celebration and funeral with no choice of switching with pre paid by Expedia. Wall paper was taped up in the lobby, and falling down across from our room on a fourth floor suite. This is the Second Fairfield/Marriot we stayed at in the last few weeks with issues. MARRIOT can do better than this...

“Fairly clean, but breakfast a little weak.”