Hotel di lusso in Florida

“L unica cosa che ci ha lasciato perplessi è la poca gentilezza di alcuni receptionist non disponibili a rapportarsi in altre lingue o se in inglese con slang non comprensibile. Altra falla ? Rispetto ad altre strutture europeee o dell’America stessa , non mettono a disposizione neanche una bottiglia d’acqua in camera ma ti costringono a pagarla minuto 12 dollari . Il resto ok”

“The hotel was better than anticipated! Our flight arrived in the morning and though we were expecting to only have our bags checked in so we could go to the parks the room was ready for us! The hotel services kept in touch with us on room cleaning and evening turn down service. The hotel offered many amenities that were great to have on sweltering hot days. Staff was extremely nice and helpful when it came to suggestions on how to get around. Definitely will be our go to hotel when in...

“1) La colazione inclusa non era all’altezza delle aspettative. Non era a buffet, il menù a la carte era molto limitato ed inoltre erroneamente ci hanno fatto pagare la colazione del secondo giorno per 4 persone. 2) la piscina non era completamente aperta. 3) procedure di check out e pagamento poco trasparenti”

“I had asked whether it was possible to have an early check-in because we were flying overnight and landing at 6 a.m., starting two days before our arrival. No one ever replied to my request. When we arrived in the morning, I asked again, explaining that I was suffering from severe back pain, but no one made any effort to accommodate us. We had to wait until 4 p.m. for the regular check-in, which was nothing short of shameful due to the rude and unprofessional behavior of the staff member named...

“The best”

“We love going to this resort every year, the attention by the staff is incredible and the place is just beautiful.”

“Sinceramente per un 5 stelle del genere mi sarei aspettato qualcosa di più… - Posizione meravigliosa con accesso diretto alla spiaggia - abbastanza cari i servizi, come d’altronde lo è tutta Miami - mancano alcune sottigliezze: accessori per il bagno non all’altezza per un 5 stelle, un solo accappatoio per 3 persone in stanza, mancanza di ciabatte…”

“love it”