Hotel vicino a WAS -

“I didn't have a pleasant stay. The front desk representative wasn't pleasant. I only stayed for 1 night and I requested a late check out in which the rep stated we can't because house keeping said no. The rep was so unpleasant and short with her response. Moreover,When I checked out,she was again not pleasant and never said thanks for staying or asked how was my stay. I will definitely try to avoid staying here going forward. Thank you for your survey,”

“Clean room, staff was very friendly”

“La verdad que este hotel ya no es lo que era antes. 3 veces en dos días el ascensor no funcionaba. El desayuno sin variedad y no reponían lo que se les acababa porque no había más. Nada de opción para lo que tienen intolerancia a la lactosa.”

“Posizione ottima, albergo storico ”

“-”

“Very nice hotel in city center. Lots of shops and restaurants around”

“It was a nice stay at this hotel and would return.”

“Really enjoyed staying here. Clean and beautiful property. Would definitely stay here again.”

“Dirty, floor in the room was not cleaned in 5 days, shower with mould, ”

“The staff was friendly upon arrival. Due to bad experiences in previous hotels, I thoroughly checked the room, beds, towels, and washcloths for cleanliness and unfortunately bed bugs - THIS room was immaculate. I wasn't really worried about staying at this hotel since it is affiliated with IHG, and I have NEVER been disappointed with a reservation at an IHG hotel. I appreciated that the double-bed room we stayed in had both a microwave and a fridge, not either/or, a couch and table, as well as a...

“The room was basic but clean, which was perfectly acceptable. Unfortunately, the customer service really let the hotel down. Every interaction I had with the reception staff felt rude and unwelcoming. On one occasion, a member of staff actually told me he wasn't listening to me, despite looking directly at me while I was speaking. Even tried to charge me $3000 for deposit and didn't seem interested in rectifying the obvious error on their side The Bistro staff were even worse. When I tried to...