Hotel a Kilgore

“The staff went beyond service and made sure our 3 day stay was excellent. Always asked and made sure we were doing ok. Thank you for the great service”

“El desayuno no era como otros holiday inn, no habian salchichas de pavo, la pisina era super fria, el jacuzzi no funcionaba y el piso de la pisina se veia sucio, no la podimos utilizar, lo unico bueno era la limpieza del cuarto, pero esten mas al pendiente cuando se acaban los jabones. ”

“Was down for work. Great hotel. Plan on staying again.”

“First room 222 the door didn’t lock and window could be slide open from inside second room the inside door handle was broken the people ubove me were loud and disrespectful office didn’t do nothing about it and wouldn’t refund my money also has bed bugs and roaches ”

“There no negative about this stay it’s was amazing smelt awsome which is hard to find staff was great”

“There was no hot breakfast available and pool was unavailable”

“.”

“No good ”

“We have stayed at Sleep Inn in Tyler a few times. It has always been clean with a friendly staff. Will probably stay there again in the future. ”

“Good hotel”

“Everything was great!”

“Went to Texas for a funeral. Decided to give this hotel another try because we already had issues in the past. The room was ok except it smelled like mildew. Then after a long drive and even longer day, there was no hot water. Front desk said maintenance was offsite and nothing could be done. So had to go to family house to shower. Saturday prior to funeral at 11 AM shower was still cold. Nothing done. Right before checking out to go back to Ohio, AGAIN SHOWER WAS COLD. front desk said they were...

“The bar and dining were very good (especailly the service). All the rest was very poor. Pool not working (we had 2 children looking to swim), room was very dated and worn. Property needs help. ”

“The breakfast was awesome. Yes, my family and I did shop nearby our hotel. ”

“Everything was wonderful except the bed. I have never slept on a worse bed in my life felt like I was sleeping on a board. You would think for a Hilton the beds would be so comfortable. I will not be back. Everything else was really good.”